Online Room Booking Systems

Overview

UBC staff, faculty and students can book space on campus to support operations and student learning. UBC IT Okanagan develops and maintains a small number of online room booking websites used by groups at the Okanagan campus called the Meeting Room Booking System (MRBS). UBC Employees can book employee only meeting rooms using Outlook.

Examples:

Features & Benefits

  • This service is available 24 hours a day, 7 days a week except during scheduled and unscheduled maintenance.
  • Users can book, change and cancel space bookings online. 

Requirements & Eligibility

  • This services is available to staff, faculty, and researchers.
  • Users must have an active CWL to authenticate and book a space.

Costs

The creation and maintenance of an online booking service is centrally funded and provided at no cost. 

Getting Started

To request an online room booking site, please submit a Request Access to IT Service ticket in the UBC Self-Service Portal.

Support

 

Service Responsibilities

The following table clarifies the responsibilities of UBC Okanagan IT and those of the client.

Responsibility
UBCO IT
Client
Maintenance of server infrastructure x
Software and security updates x
Resource monitoring and allocation to ensure optimum server performance x
Authority to disable the booking system if compromised x
Installing, renewing TLS / SSL certificates x
Enabling administrative access, as requested by instance owner x
Management of areas, rooms, schedule setup and content x
Administrator of booking schedules and conflicts x
First point of contact for end-user support x
Create, publish, and manage room booking policies and/or booking guidelines (i.e. Room Policies) x
Create and maintain front-facing information, content updates and content management (i.e. Book Study Space) x
Immediately report to UBC IT Okanagan if suspect their booking system has been compromised x