Event Support
Overview
UBC Okanagan IT (UBCOIT) is available to support your Audio Visual needs for on-campus events. We will help identify your AV needs and provide comprehensive, hands-on training and guidance for your event, big or small.
Features & Benefits
- UBCOIT offers consultation services to define AV equipment needed for event
- Training and information on AV equipment is available during regular business
- A limited selection of equipment is available for use by faculty and staff
Requirements & Eligibility
- Available to UBC faculty and staff
- Event must be held on the UBC Okanagan campus; off-site event support is not available
Costs
Currently, UBCOIT consultation, support and equipment is available for use at no cost for active UBC faculty and staff
Further Information
- Information about on-campus bookable rooms can be found on the Learning Spaces Website
- For non-UBC clients, please contact the Conferences and Accommodations team
- For event capture support, contact UBCO Studios Production Services
- Equipment is also available for loan at no cost to the UBCO community from UBCO Studios Equipment Lending
Getting Started
- To begin planning for your event, please submit a please submit a Request Access to IT Service in the UBC Self-Service Portal for a consultation. Advanced notice of the event is preferable. Please contact UBCOIT as early as possible
Support
- Self Support and Instructional Videos
- UBCOIT AV support is available during regular business hours
- For general support, please submit a request using the UBC Self-Service Portal
Service Responsibilities
Service Responsibilities
The following table clarifies the responsibilities of UBC IT Okanagan and those of the client.
Responsibility |
UBCO IT |
Client |
| Consultation with client to identify equipment required | x | |
| Provide training and information on equipment, as needed, to operate event | x | |
| Provision of portable equipment set up / tear down | x | |
| Maintenance and updating of event gear | x | |
| On-Campus Emergency support, during normal business hours | x | |
| Notify UBCO IT that support is required, as early as possible | x | |
| Receive training and information required to operate AV equipment for event | x | |
| Test equipment in advance of event, to ensure operation | x | |
| Rent or purchase of additional equipment as needed, if equipment needs exceed UBCO’s inventory | x |