About

We support, empower, and inspire each other in a positive workplace built on trust, integrity, and pride in our accomplishments.

UBC IT Okanagan Facts & Figures (2019-2020)

47

UBC IT Okanagan
Employees

11,245 +

IT Helpdesk Tickets
Received

3,325 +

Walk-Ups to
Service Desk

5,110 +

Phone Calls to
Service Desk

2,400 +

UBC IT Okanagan
Managed Devices

750 +

Instructional-related
Endpoints

130 +

Active Fleet Printers

733,300 +

Print Jobs Released

We are committed to...

  • Fostering a positive, respectful, and helpful environment.
  • Offering professional, accurate, and timely customer service.
  • Delivering a secure information infrastructure on campus with a “serve and protect” emphasis.
  • Providing consultation and leadership, and leveraging out team’s expertise to deliver best practices and custom solutions.
  • Hearing feedback and being the IT advocate for our clients.
  • Engaging with students, faculties and researchers to evaluate technologies that support endeavours in teaching, learning, and research.
  • Empowering our clients through education and training.
  • Recommending alternative solutions, if possible, because “no” is not a complete answer.
  • Helping clients align with and/or identify collaboration opportunities.
  • Supporting the individual and organizational efforts to respect the diverse environment in which we operate.