News & Updates
UBC IT Okanagan Online Helpdesk is moving!
On November 2, 2020, UBC IT Okanagan will be moving to the UBC Self-Service Portal along with the Integrated Services Centre with the launch of Workday. This will make it easier for staff and faculty in the Okanagan, and across UBC, to access a variety of UBC support services from a single website: ubc.service-now.com (cwl […]
Launched in 2017, the UBC Data Governance website was equipped with basic information on the overview of the program, data policies, standards, and guidelines. It was one of the first offici…
IT Service Desk Operations IT Equipment Needs Printers Zoom Accounts Remote Teaching & Learning Student Support IT Service Desk Operations Walk-ins Please note our Service Desk is not yet open for unscheduled in person walk-ins. On-site (in person) appointments can be scheduled by submitting a request by phone (250-807-9000) or online using the UBC Self-Service Portal (“Get Help”). Phone / online support […]
Please note the UBC IT Okanagan Service Desk will have reduced hours on Thursday December 24th. During the winter break, the Service Desk will be closed from December 25th to the morning of January 4th, 2021. Normal operating hours of 7:30 am to 4:30 pm Monday to Friday will resume on January 4th. On behalf […]
What makes for a memorable story? Why does it stick with us even after the experience is over? How does it happen in movies, video games, and VR?
Join award-winning writer and narrative desi…
We are pleased to announce that Workday is now live, replacing systems that were 25 years old or more. This major milestone represents a big step forward in supporting our learning, research…
November 1, 2020 8:00 PM – 8:30 PM PT The IT Helpdesk system (helpdesk.ok.ubc.ca) will be undergoing system maintenance on Sunday, November 1, 2020 from 8:00 PM until 8:30 PM PT. Customers and Information Technology Okanagan staff will be unable to enter or view tickets during this time. If you have any questions or need […]