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Our Services

We offer technology solutions, tools, support, and other resources to enhance your productivity and experience at UBC Okanagan.

Service Catalogue


Academic Systems

Instructional technology and application support, with services that are inclusive of Learning Management systems, classroom and evaluation.


Accounts & Passwords

Authentication and Identity management support for access to applications and directories.

Conference Desk

Audio-Visual & Creative Services

Multimedia production support from video production to streaming. Also inclusive of AV equipment bookings and support.

Multiple Windows

Business & Administrative Systems

Application support for all Administrative applications and databases.


Collaboration Tools

Collaboration software including instant messaging (IM), blogs, and video conferencing.

iMac Screen

Computers & Printers

Deployment and support for desktop computers, computer labs, printers, and peripherals at the UBC Okanagan campus.

Arrow Target

Engagement Services

Project support, coordination, advocacy, and community engagement to ensure UBCO IT projects meet client needs, follow best practices, and align with UBC's strategic goals.

Shield Security

Information Security

Support for cyber security related services, including anti-virus software, virtual firewall, and encryption services.


Internet & Telephone

Support of all voice and internet services inclusive of services that support wireless connectivity and VPN.

Processor CPU

Research Computing

Technical consultation and quotes for research grant applications, network and data security, access to HPC systems and storage, network accounts, hardware and software quotes, and installation.


Servers & Storage

Support of application hosting, data centre facilities, switch configuration and management and Virtual (VSS) and SAN services.

Source Code

Web Publishing & Hosting

Web publishing support services inclusive of web design, development, hosting and content management.

UBC IT Bulletins

Service Desk Widget Box

Service Desk Walk-up support Available Sept. 7th

Until then we are accommodating on-site appointments by request only. Please submit a ticket in the UBC Self-Service Portal to schedule a date and time.

For all other requests, please submit a ticket or phone 250-807-9000 from 7:30am-4:30pm Monday to Friday.

UBC Okanagan Employees: