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Our Services
We offer technology solutions, tools, support, and other resources to enhance your productivity and experience at UBC Okanagan.
Service Catalogue
Academic Systems
Instructional technology and application support, with services that are inclusive of Learning Management systems, classroom and evaluation.
Accounts & Passwords
Authentication and Identity management support for access to applications and directories.
Audio-Visual & Creative Services
Multimedia production support from video production to streaming. Also inclusive of AV equipment bookings and support.
Business & Administrative Systems
Application support for all Administrative applications and databases.
Collaboration Tools
Collaboration software including instant messaging (IM), blogs, and video conferencing.
Computers & Printers
Deployment and support for desktop computers, computer labs, printers, and peripherals at the UBC Okanagan campus.
Engagement Services
Project support, coordination, advocacy, and community engagement to ensure UBCO IT projects meet client needs, follow best practices, and align with UBC's strategic goals.
Email & Calendars
Email and calendar services and support.
Information Security
Support for cyber security related services, including anti-virus software, virtual firewall, and encryption services.
Internet & Voice Services
Support of all voice and internet services including services that support wireless connectivity and VPN.
Research Computing
Technical consultation and quotes for research grant applications, network and data security, access to HPC systems and storage, network accounts, hardware and software quotes, and installation.
Servers & Storage
Support of application hosting, data centre facilities, switch configuration and management and Virtual (VSS) and SAN services.
Web Publishing & Hosting
Web publishing support services inclusive of web hosting and content management system.
UBC IT Bulletins
https://status.it.ubc.ca/history.rss
- University Computer Management System (UCMS) Maintenance December 14, 2023 20:00-22:00 PT
- UBC Identity Broker System Maintenance December 14, 2023 08:00-09:00 PT
- UBC IT RESNET Network Maintenance Network Devices Software Update December 7, 2023, 16:30-17:30 PT
- New Microsoft Teams Client Release December 4, 2023 10:00-11:00 PT
- Workday Scheduled Weekly Maintenance December 1, 2023, 21:00 PT to December 2, 2023, 01:00 PT
- Enterprise Active Directory Upgrade November 12, 2023, 00:00 PT to December 1, 2023, 23:59 PT
- EduCloud Backup Infrastructure Maintenance November 29, 2023, 09:00-17:00 PT
- Learning Tools Provisioning Service LTPS Maintenance November 27, 2023, 08:00-09:00 PT
- UBC IT Network Maintenance Core Switch Upgrade November 26, 2023, 07:00-13:00 PT
- GitHub Enterprise Maintenance November 26, 2023, 09:00-11:00 PT
UBC IT Vancouver Support
UBC IT Vancouver
Have a question about IT products and services supported through UBC Vancouver? The IT Service Centre is committed to providing timely and effective support.
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Knowledge Base Articles (KnowIT)
Explore our UBCO IT knowledge base to find answers to common questions, how-to articles, user guides, and more.
Featured Articles
KnowIT Featured Articles
- How To Create Accounts for Student Employees and Teaching Assistants
- How to Use the Okanagan - Employee IT Offboarding Form on the UBC Self-Service Portal
- A Guide to Using MS Teams at UBC
- How to Defuse Zoom-bombs
- How to Submit an IT Equipment Consult or Purchase Request using the UBC Self-Service Portal