Contact
UBC IT Okanagan
IT Service Desk
Please note our Service Desk is not open for unscheduled in person walk-ins. On-site (in person) appointments are available between 8 am to 4 pm and can be scheduled by submitting a request by phone or online to the IT Helpdesk (new ticket -> request something else).
Support Hours:
7:30 a.m. to 4:30 p.m.
Monday to Friday
Note: Emergency after-hour phone support for Zoom issues affecting live classes will be available until 7:30 pm weekdays during semester start up.
Phone: 250.807.9000 (on-campus dial 79000)
Toll-free: 855.807.9001
Fax: 250.807.9212
Address:
024B Administration Building (ADM)
UBC Okanagan Campus
1138 Alumni Avenue
Kelowna, BC, Canada
V1V 1V7
Staff
IT Service Delivery
| Anthony Knezevic Associate Director, IT Service Delivery |
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| Andy Fehr Team Lead, Service Desk |
| Andy Fehr Team Lead, Service Desk |
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| Paul Clancy Support Analyst I |
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| Paul Crang Support Analyst I |
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| Perry Jones Support Analyst I |
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| Cheryl Lepard Support Analyst |
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| Trevor Odlum Support Analyst II |
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| Mark Panich Support Analyst I |
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| Geoff Pouliot Support Analyst I |
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| Chase Tompkins Support Analyst II |
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| Ryan Robertson Support Analyst |
| Sky Mooney Support Analyst II |
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| Clay Pakenham Support Analyst II |
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| Ryan Pannell Support Analyst II |
| Dave Conzatti Systems Administrator II |
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| Maureen David Systems Administrator II – Phone Infrastructure |
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| Brian Heichert Network Analyst II |
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| Rudy Kovacev Systems Administrator II – Phone Infrastructure |
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| Ron Neilly Systems Administrator II |
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| Rob Panio Systems Administrator I – Voice Services |
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| Warren Pineau Systems Administrator II |
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| Oscar Rondon Network Analyst II |
Research Computing
| Steve Cundy Director, Advanced Research Computing |
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| Erin Crowe Manager, Research Computing |
| Wade Klaver HPC Systems Administrator |
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| Nick Rochlin Research Data Management Specialist |
| Ian Courtney Systems Administrator II |
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| Oliver Dube Systems Administrator II |
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| Conor English Project Manager |
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| Brent Harder Support Analyst II |
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| Brandon Harder Support Analyst |
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| Rob Hartmier Support Analyst I |
IT Engagement Services
| Todd Zimmerman Associate Director, IT Engagement Services |
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| Andrew Alcantara Team Lead, Web & Applications |
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| Gideon Dante Team Lead, UBC Studios |
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| Paul Levinsen Team Lead, Audio Visual |
| Toni Lee Support Services Assistant |
| Paul Levinsen Team Lead, Audio Visual |
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| Donald Cosby AV Coordinator |
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| Matt Duarte AV Coordinator |
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| Garth Evans AV Specialist |
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| Malcolm Petch AV Specialist |
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| Felipe Munoz AV Coordinator |
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| Sean Smith AV Specialist |
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| Nathen Storness-Bliss AV Specialist |
| Todd Zimmerman Associate Director, IT Engagement Services |
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| Justin Avdich Project Manager |
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| Chris Danek Client Service Coordinator |
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| Erin Trufinov Client Service Coordinator |
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| Chris Kwong IT Procurement Analyst |
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| Leon McIntosh IT Purchasing Assistant |
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| Victoria Zalamea IT Procurement Analyst |
| Gideon Dante Team Lead, UBC Studios |
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| Doug Brown Senior Video and Digital Media Specialist |
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| Shaya Tajvidi Video and Digital Media Specialist |
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| Joel Thiessen Senior Emerging & Digital Media Specialist |
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| Andrew Turski Video and Digital Media Specialist |
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| Taylor Wilson Digital Media Specialist – Production Assistant |
| Andrew Alcantara Team Lead, Web & Applications |
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| Jamie Edwards Programmer Analyst II |
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| Steve Quilala Programmer Analyst I – Web Designer/Developer |
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| Jithin Shaji Programmer Analyst I – Web Designer/Developer |
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| Yan Yong Programmer Analyst I – Full Stack Developer |
UBC IT Vancouver Support
UBC IT Vancouver
Have a question about IT products and services supported through UBC Vancouver? The IT Service Centre is committed to providing timely and effective support.