Contact
UBC IT Okanagan
IT Service Desk
Please note our Service Desk is not open for unscheduled in person walk-ins. On-site (in person) appointments are available between 8 am to 4 pm and can be scheduled by submitting a request by phone or online to the UBC Self-Service Portal (“Get Help”).
Support Hours:
7:30 a.m. to 4:30 p.m.
Monday to Friday
Phone: 250.807.9000 (on-campus dial 79000)
Toll-free: 855.807.9001
Fax: 250.807.9212
After-Hours Emergency IT Issues: 250.807.9236
Please contact UBC Okanagan Campus Security at the number above to report any major IT service disruptions or issues outside of regular IT Helpdesk hours. Please note, this is NOT an afterhours helpdesk for general IT inquiries or support and is only to be used for emergency situations requiring or affecting IT support or services.
Address:
024B Administration Building (ADM)
UBC Okanagan Campus
1138 Alumni Avenue
Kelowna, BC, Canada
V1V 1V7
Staff
IT Service Delivery
| Anthony Knezevic Associate Director, IT Service Delivery |
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| Andy Fehr Team Lead, Service Desk |
| Andy Fehr Team Lead, Service Desk |
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| Paul Clancy Support Analyst I |
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| Paul Crang Support Analyst I |
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| Perry Jones Support Analyst I |
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| Cheryl Lepard Support Analyst |
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| Trevor Odlum Support Analyst II |
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| Mark Panich Support Analyst I |
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| Geoff Pouliot Support Analyst I |
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| Chase Tompkins Support Analyst II |
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| Ryan Robertson Support Analyst |
| Sky Mooney Support Analyst II |
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| Clay Pakenham Support Analyst II |
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| Ryan Pannell Support Analyst II |
| Dave Conzatti Systems Administrator II |
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| Maureen David Systems Administrator II – Phone Infrastructure |
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| Brian Heichert Network Analyst II |
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| Rudy Kovacev Systems Administrator II – Phone Infrastructure |
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| Ron Neilly Systems Administrator II |
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| Rob Panio Systems Administrator I – Voice Services |
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| Warren Pineau Systems Administrator II |
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| Oscar Rondon Network Analyst II |
Research Computing
| Steve Cundy Director, Advanced Research Computing |
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| Erin Crowe Manager, Research Computing |
| Wade Klaver HPC Systems Administrator |
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| Nick Rochlin Research Data Management Specialist |
| Conor English Project Manager |
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| Oliver Dube Systems Administrator II |
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| Ian Courtney Systems Administrator II |
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| Brent Harder Support Analyst II |
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| Brandon Harder Support Analyst I |
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| Paul Vallence Support Analyst I |
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| Ryan Robertson Support Analyst I |
IT Engagement Services
| Todd Zimmerman Associate Director, IT Engagement Services |
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| Andrew Alcantara Team Lead, Web & Applications |
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| Gideon Dante Team Lead, UBC Studios |
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| Paul Levinsen Team Lead, Audio Visual |
| Toni Lee Support Services Assistant |
| Paul Levinsen Team Lead, Audio Visual |
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| Donald Cosby AV Coordinator |
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| Matt Duarte AV Coordinator |
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| Garth Evans AV Specialist |
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| Malcolm Petch AV Specialist |
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| Felipe Munoz AV Coordinator |
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| Sean Smith AV Specialist |
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| Nathen Storness-Bliss AV Specialist |
| Todd Zimmerman Associate Director, IT Engagement Services |
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| Justin Avdich Project Manager |
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| Chris Danek Client Service Coordinator |
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| Erin Trufinov Client Service Coordinator |
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| Chris Kwong IT Procurement Analyst |
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| Leon McIntosh IT Purchasing Assistant |
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| Victoria Zalamea IT Procurement Analyst |
| Gideon Dante Team Lead, UBC Studios |
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| Doug Brown Senior Video and Digital Media Specialist |
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| Shaya Tajvidi Video and Digital Media Specialist |
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| Joel Thiessen Senior Emerging & Digital Media Specialist |
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| Andrew Turski Video and Digital Media Specialist |
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| Taylor Wilson Digital Media Specialist – Production Assistant |
| Andrew Alcantara Team Lead, Web & Applications |
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| Jamie Edwards Programmer Analyst II |
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| Steve Quilala Programmer Analyst I – Web Designer/Developer |
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| Jithin Shaji Programmer Analyst I – Web Designer/Developer |
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| Yan Yong Programmer Analyst I – Full Stack Developer |
UBC IT Vancouver Support
UBC IT Vancouver
Have a question about IT products and services supported through UBC Vancouver? The IT Service Centre is committed to providing timely and effective support.