Online Room Booking Systems

Overview

UBC staff, faculty and students can book space on campus to support operations and student learning. UBC IT Okanagan develops and maintains a small number of online room booking websites used by groups at the Okanagan campus called the Meeting Room Booking System (MRBS).

Example:

Features & Benefits

  • This service is available 24 hours a day, 7 days a week except during scheduled and unscheduled maintenance.
  • Users can book, change and cancel space bookings online. 

Requirements & Eligibility

  • This services is available to staff, faculty, and researchers.
  • Users must have an active CWL to authenticate and book a space.

Costs

The creation and maintenance of an online booking service is centrally funded and provided at no cost. 

Getting Started

To request an online room booking site, please submit a Request Access to IT Service ticket in the UBC Self-Service Portal.

Support

 

Service Responsibilities

The following table clarifies the responsibilities of UBC IT Okanagan and those of the client.

Responsibility
UBCO IT
Client
Maintenance of server infrastructure x
Software and security updates x
Resource monitoring and allocation to ensure optimum server performance x
Authority to disable the booking system if compromised x
Installing, renewing TLS / SSL certificates x
Enabling administrative access, as requested by instance owner x
Management of areas, rooms, schedule setup and content x
Administrator of booking schedules and conflicts x
First point of contact for end-user support x
Create, publish, and manage room booking policies and/or booking guidelines (i.e. Room Policies) x
Create and maintain front-facing information, content updates and content management x
Immediately report to UBC IT Okanagan if suspect their booking system has been compromised x

IT Knowledge Assistant – Chatbot