Equipment is supported, and replaced based on life cycling funded through UBCO IT.
If you would like to request changes to the hardware in a computer lab, please submit a ticket to the UBC Self-Service Portal for assistance.
Software:
All computer labs come pre-loaded with basic software such as Microsoft Office and Adobe Acrobat Reader. Individual labs may also have a variety of other specific software installed to meet instructional needs, through a request process by the programs or courses scheduled to use the specific space. A list of available software is provided below.
If you would like to request that software be updated in particular lab, new software be installed, please see our Computer Labs – Software Requests page.
New hardware and software requests for Tier 1 computer labs must be requested as soon as possible as capital planning is cyclic and hardware upgrades are planned on a multi-year cycle.
Tier 2 labs are department-specific, with restricted access for bookings by the assigned departments only.
Hardware:
Equipment life cycling, maintenance and support is the responsibility of the assigned department.
If you would like to request changes to the hardware in a computer lab, please submit a ticket to the UBC Self-Service Portal for assistance.
Software:
If you would like to request that software be updated in particular lab, new software be installed, please see our Computer Labs – Software Requests page.