May 10, 2022
Join UBC IT Okanagan, UBC Studios Okanagan, makerspaceUBCO and the Library on Wednesday May 18, 2022 for the launch of Constellation, a new alignment of existing media and technology teaching and learning spaces and resources at UBC Okanagan.
Posted in Bulletins, Client Services | Tagged Constellation, Library, makerspaceUBCO, UBC Studios Okanagan, VEMS
October 6, 2021
Use the NEW Okanagan – Employee IT Equipment Move Request form in the UBC Self-Service Portal to request the move of a single UBC employee’s IT equipment from one location to another for office moves, renovations or new builds.
Posted in Admin News, AV, Bulletins, Client Services, IT Business Services, IT Support, telephones, UBC IT Okanagan, UBCO employee | Tagged computer move, desktop support, IT equipment moves, moving, office move
September 13, 2021
Hate waiting in line to get IT help? Starting September 2021 you don’t have to! Join UBCO IT’s virtual line for the IT Service Centre and get notified by text message when it’s your turn. The Qless virtual line system gives staff, faculty and students the benefit of having a space in line without physically […]
Posted in Bulletins, Client Services, General, IT Support, Qless, Service Centre, Service Desk, virtual line
August 27, 2021
UBCO IT is looking forward to being back on campus to help Staff and Faculty with their technology needs as they return to campus or continue to teach or work remotely. To help you get ready for the new semester, we’ve gathered the following information about the IT support and services available for our return to campus and 2021 fall start-up this September.
Posted in Admin News, AV, Classroom Services, Client Services, Cybersecurity, Email, IT Business Services, Library, UBC IT Okanagan | Tagged 2021 Fall Start-up, 2021 IT Updates
July 5, 2021
Do you have new staff starting or staff leaving? Need IT equipment, phones or printing accounts for new staff? Have you requested the cancellation of phone lines or Zoom accounts for staff who have transferred departments or left UBC? Did you know that UBCO employees have unique accounts and equipment that aren’t coordinated via Workday? We’ve created two simple forms to help manage the IT needs […]
Posted in Bulletins, Client Services, leaving ubc, new hire, offboarding, onboarding, transfer, transferring, UBCO employee, Workday
May 14, 2021
UBC IT is decommissioning Skype for Business (UBC Collaboration Suite) on May 31, 2021. All remaining accounts will be automatically switched to Microsoft (MS) Teams to continue supporting your collaboration needs. MS Teams enables chat, video conferencing, and collaborating in real-time on documents. MS Teams Training for UBCO Staff & Faculty If you’d like to […]
Posted in Bulletins, Client Services
May 11, 2021
While the university is currently determining the approach and guidelines for the resumption of onsite teaching and learning, we wanted to highlight a few things to help you better prepare for any IT equipment purchases or new hires you may need for fall. We will provide additional information and resources to support your resumption planning when further details are confirmed. IT Accounts & […]
Posted in Bulletins, Client Services, IT Business Services
April 8, 2021
UBC IT is decommissioning Skype for Business on May 31, 2021. To continue to support your collaboration needs, everyone will be moved to Microsoft Teams. Microsoft Teams is a collaboration tool that was launched for UBC August 2020 to allow UBC groups to create content and share information that they need to work together. MS Teams […]
Posted in Bulletins, Client Services, General, Media Services
March 12, 2021
To celebrate a year of working and teaching remotely, UBCO IT would like to share some reminders on what you can do to ensure your UBC Zoom events aren’t interrupted by uninvited guests. Unfortunately, incidents of Zoom-bombing at UBC continue, but there are some quick and easy steps that hosts or co-hosts can take to […]
Posted in AV, Bulletins, Client Services, zoom