IT Service Centre and Deskside Support

If you have an equipment issue or would like to speak with a technician, please request an appointment using the links below.If you have a quick question or pressing issue, please call 250-807-9000 (79000 from on campus).

UBC Okanagan Employees: Submit a UBC Self-Service Portal ticketBook a Technician for an in person appointment

Students: Student Tech Support

Category: Admin News

A digital holiday-themed graphic featuring a blue ornament with glowing circuit patterns, symbolizing technology. The background is dark with bright blue bokeh lights, creating a futuristic festive atmosphere. Text on the right reads: “UBC IT Okanagan Holiday Open House 2025” with “Holiday” highlighted in gold script font.

UBC IT Okanagan Holiday Open House 2025

It's that time of the year again to celebrate the holiday season with your friends from UBCO IT. All staff and faculty are invited to enjoy some festive foods, drinks and tech themed games.

Changes to UBCO Campus Phone Service Billing

UBC IT Okanagan has refreshed the campus telephone service to offer the flexibility required for hybrid work while ensuring a more sustainable costing model, including moving to monthly billing as of May 2025.

Interim Process for Purchasing Dell Computing Devices for UBC

Recent changes to the preferred supplier for UBCO IT supported Windows computers require a temporary change to the purchase process for Dell devices.

UBCO FASmail Migrating to Exchange Online

In preparation for implementing Microsoft 365 university-wide, UBC will be migrating our enterprise email services from on-premise to the cloud platform Microsoft Exchange Online. UBCO employee emails will be migrated November 5-14, 2024.