The University of British Columbia Okanagan Campus
Information Technology Okanagan
IT Service Centre and Deskside Support

If you have an equipment issue or would like to speak with a technician, please request an appointment using the links below.If you have a quick question or pressing issue, please call 250-807-9000 (79000 from on campus).

UBC Okanagan Employees: Submit a UBC Self-Service Portal ticketBook a Technician for an in person appointment

Students: Student Tech Support

UBC IT Okanagan

Rising Memory Costs and Supply Delays: What UBCO Departments Need to Know for 2026

Global demand for memory and storage—driven by AI infrastructure demand—is causing significant price increases and reduced availability for computers, servers, and storage components.

2025 UBC Okanagan IT Year in Review

From smarter classrooms to next-gen networks, UBCO IT delivered a year of transformation that enhanced connectivity, streamlined support, and elevated the campus experience.
A digital holiday-themed graphic featuring a blue ornament with glowing circuit patterns, symbolizing technology. The background is dark with bright blue bokeh lights, creating a futuristic festive atmosphere. Text on the right reads: “UBC IT Okanagan Holiday Open House 2025” with “Holiday” highlighted in gold script font.

UBC IT Okanagan Holiday Open House 2025

It's that time of the year again to celebrate the holiday season with your friends from UBCO IT. All staff and faculty are invited to enjoy some festive foods, drinks and tech themed games.

UBCO Wi-Fi Gets Major Upgrades

This summer, UBCO’s IT Network team wrapped up a two-year campus-wide Wi-Fi upgrade project—bringing faster, more reliable wireless internet to students, faculty, and staff. What’s New? Upgraded Wireless Access Points (WAPs) now support faster speeds and lower latency in most

Changes to UBCO Campus Phone Service Billing

UBC IT Okanagan has refreshed the campus telephone service to offer the flexibility required for hybrid work while ensuring a more sustainable costing model, including moving to monthly billing as of May 2025.
IT Knowledge

UBC IT Okanagan KnowIT is Moving to the UBC Self Service Portal

UBC IT Okanagan’s Knowledgebase is moving to the UBC Self Service Portal on April 1 to improve access to IT support information and ensure consistency across campuses.

Interim Process for Purchasing Dell Computing Devices for UBC

Recent changes to the preferred supplier for UBCO IT supported Windows computers require a temporary change to the purchase process for Dell devices.

Share content wirelessly in UBCO Meeting Rooms

You can now present and share your content wirelessly in UBCO meeting rooms directly from your computer or mobile device. This removes the need to plug in an HDMI cable (directly or through a dongle) and allows you to wirelessly

UBCO IT Holiday Open House 2024

TUESDAY DECEMBER 3 12:30-2:30 It's that time of the year again to celebrate the holiday season with your friends from UBCO IT. All staff and faculty are invited to enjoy some festive foods, drinks and tech themed games.

UBCO FASmail Migrating to Exchange Online

In preparation for implementing Microsoft 365 university-wide, UBC will be migrating our enterprise email services from on-premise to the cloud platform Microsoft Exchange Online. UBCO employee emails will be migrated November 5-14, 2024.