If you have an equipment issue or would like to speak with a technician, please request an appointment using the links below.If you have a quick question or pressing issue, please call 250-807-9000 (79000 from on campus).
UBC Okanagan Employees: Submit a UBC Self-Service Portal ticketBook a Technician for an in person appointment
Students: Student Tech Support
Global demand for memory and storage—driven by AI infrastructure demand—is causing significant price increases and reduced availability for computers, servers, and storage components.
From smarter classrooms to next-gen networks, UBCO IT delivered a year of transformation that enhanced connectivity, streamlined support, and elevated the campus experience.
It’s that time of the year again to celebrate the holiday season with your friends from UBCO IT. All staff and faculty are invited to enjoy some festive foods, drinks and tech themed games.
This summer, UBCO’s IT Network team wrapped up a two-year campus-wide Wi-Fi upgrade project—bringing faster, more reliable wireless internet to students, faculty, and staff. What’s
UBC IT Okanagan has refreshed the campus telephone service to offer the flexibility required for hybrid work while ensuring a more sustainable costing model, including moving to monthly billing as of May 2025.
UBC IT Okanagan’s Knowledgebase is moving to the UBC Self Service Portal on April 1 to improve access to IT support information and ensure consistency across campuses.
Recent changes to the preferred supplier for UBCO IT supported Windows computers require a temporary change to the purchase process for Dell devices.
You can now present and share your content wirelessly in UBCO meeting rooms directly from your computer or mobile device. This removes the need to plug in an HDMI cable (directly or through a dongle) and allows you to wirelessly share your screen to either the in-room display or within a video conference call.
TUESDAY DECEMBER 3 12:30-2:30 It’s that time of the year again to celebrate the holiday season with your friends from UBCO IT. All staff and faculty are invited to enjoy some festive foods, drinks and tech themed games.
In preparation for implementing Microsoft 365 university-wide, UBC will be migrating our enterprise email services from on-premise to the cloud platform Microsoft Exchange Online. UBCO employee emails will be migrated November 5-14, 2024.