IT Service Centre and Deskside Support

If you have an equipment issue or would like to speak with a technician, please request an appointment using the links below.If you have a quick question or pressing issue, please call 250-807-9000 (79000 from on campus).

UBC Okanagan Employees: Submit a UBC Self-Service Portal ticketBook a Technician for an in person appointment

Students: Student Tech Support

Category: IT Business Services

The People Behind Production: Inside UBC Studios

UBC Studios helps bring some of the university’s most important ideas to life. Working with researchers, educators, and campus leaders, the team transforms complex ideas into experiences that inform, engage, and inspire. Whether producing a recruitment campaign, creating an immersive learning experience, preserving cultural artefacts through advanced 3D capture, or developing training used across the university, UBC Studios brings together specialists in storytelling, design, film production, animation, and emerging media to solve communication challenges of every scale. As artificial intelligence reshapes creative work, UBC Studios is embracing it thoughtfully, not

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UBCO Wi-Fi Gets Major Upgrades

This summer, UBCO’s IT Network team wrapped up a two-year campus-wide Wi-Fi upgrade project—bringing faster, more reliable wireless internet to students, faculty, and staff.  What’s New?  Upgraded Wireless Access Points (WAPs) now support faster speeds and lower latency in most academic spaces. Many buildings—including Fipke, Library, Arts, Arts & Sciences, and the Commons Study Hall—received new or enhanced WAPs with Wi-Fi 6e and 7 capabilities.   People with newer devices accessing wifi in high-density areas like lecture halls and study spaces will see the biggest improvements (note: COM 201 updates are

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