UBC IT will be retiring the McAfee Encryption management service on June 24, 2021. We will continue to manage encryption for supported devices by leveraging the capabilities of existing licensed products (MS InTune for PCs and Jamf Pro for Macs). This change will result in significant cost savings for the University.
Its almost the end of term and those of you leaving UBC will want want to make sure your Qualtrics surveys and respondent data are properly dealt with. By attending to any administrative tasks now, you can avoid causing issues that could impact colleagues who may rely on your survey data for their work.
UBC IT is decommissioning Skype for Business (UBC Collaboration Suite) on May 31, 2021. To continue to support your collaboration needs, your Skype for Business account will also be automatically switched to Microsoft (MS) Teams on that day. MS Teams enables persistent chat, video conferencing, and collaborating in real-time on documents. To learn more about MS Teams, please visit the MS Teams service catalogue: https://www.it.ubc.ca/teams.
To help get you oriented with the platform, UBC IT is offering two MS Teams Overview sessions:
To sign up for a session, please click here: https://ubc.ca1.qualtrics.com/jfe/form/SV_4NnQLz3Kxt6rvyC. An Outlook invitation will be sent to end-users closer to their training date.
You can also switch to MS Teams if you prefer to be migrated before May 31. Please note that this option is not available to contractors.
If you have questions or concerns, please contact the IT Service Centre: https://www.it.ubc.ca/helpdesk
Once migration is complete, review the “Get Started” Portal on MS Teams to familiarize yourself with the platform. The Portal includes quick start guides, tips, and additional resources:
Please note that any recurring meetings previously scheduled in Skype for Business will need to be rescheduled in Microsoft Teams.
To learn about the differences in features between Skype for Business vs. MS Teams (Teams Only Mode), click here: https://it.ubc.ca/services/email-voice-internet/microsoft-teams#further
Instant messaging apps has become one of our essential tools to communicate and stay connected with one another. We often overlook the amount of data that is collected by asking a simple question or participating in casual banter. To comply with UBC Records Management policies and requirements, UBC will be implementing a 90-day data retention schedule to the MS Teams instant messaging feature starting April 30, 2021.
To celebrate a year of working and teaching remotely, UBCO IT would like to share some reminders on what you can do to ensure your UBC Zoom events aren’t interrupted by uninvited guests.
Unfortunately, incidents of Zoom-bombing at UBC continue, but there are some quick and easy steps that hosts or co-hosts can take to stop or remove any unwanted quests.
As a reminder, it is up to the host of the meeting to ensure they understand the security level required for the event, have the appropriate Zoom security settings in place beforehand and are able to take actions during the meeting to manage any disruptions.
If you have an unwanted guest trying to disrupt your Zoom meeting, the host or co-host can block them instantly using the Security icon (at the bottom of your Zoom screen):
This will open a pop-up window where you can then:
You can also adjust who participants can chat with even after the meeting has started.
Select the chat icon at the bottom of your zoom window (if it is not there either re-size your window or click on “More” with the three dots on the far-right side).
This will open the Chat window.
Click on the three dots on the bottom right of this window to manage who participants can chat with.
If you have any questions or concerns, please submit a ticket via the UBC Self-Service Portal (CWL login required; Request a Service -> Request Desktop or AV Support -> Support Type: AV), and our Audio Visual team will be happy to answer any questions you may have.
Faculty and staff who currently use Workspace 2.0 (files.workspace.ubc.ca) as a storage solution need to migrate all of their files off of the service and onto another UBC supported storage service before October 29, 2021. The file sharing service, Workspace 2.0, is end-of-life and will be decommissioned on October 29, 2021. To ensure that data you have stored on this service is not lost, please migrate your files to the data storage solution appropriate to the content of the file being migrated.
The UBC community can now stay informed on the current operational status of IT enterprise services, such as Canvas, Staff and Faculty Email, and the Student Service Centre with our new communications tools called UBC IT Status Page.
Are you currently using Adobe products through UBC’s subscription service? If so, you will need to sign up for a new license via the UBC Software Portal by February 28, 2021 to prevent disruption to your service.
UBC is updating its current staff and faculty Adobe license distribution method from a manual process that required requests be submitted through UBC’s IT Service Centre.
What to expect with the new license distribution method
As UBC continues to shift towards online learning, there is an increasing need to explore new ways of supporting students and faculty.