The University of British Columbia Okanagan Campus
Information Technology Okanagan
IT Service Centre and Deskside Support

If you have an equipment issue or would like to speak with a technician, please request an appointment using the links below.If you have a quick question or pressing issue, please call 250-807-9000 (79000 from on campus).

UBC Okanagan Employees: Submit a UBC Self-Service Portal ticketBook a Technician for an in person appointment

Students: Student Tech Support

News Archives - Information Technology Okanagan

DUO Mobile

Duo Mobile is Getting a Security Upgrade

Duo Mobile Push notifications are the most commonly used multi-factor authentication (MFA) method at UBC. To strengthen account security, all Duo Mobile Push notifications, with the exception of UBC VPN authentication, will transition to Duo Verified Push notifications on November 10, 2026. This

  • Posted in MFA
UBC IT Holiday Open House

UBC IT Okanagan Holiday Open House 2026

Join UBC IT Okanagan on December 10 for holiday treats, hot cocoa, interactive games and festive photo booth fun. UBC faculty, staff and researchers are welcome to drop by ADM 024 from 12:30–2:30 p.m. No RSVP or support ticket required.

Help Shape UBCO IT Services

Help Shape UBCO IT Services UBC Okanagan IT (UBCO IT) is inviting all staff and faculty to participate in a brief campus-wide survey about IT services and support from October 26 to November 13th. Your feedback will help shape future

UBCO Gitea is Moving to OpenID Connect (OIDC)

UBCO Gitea is transitioning from LDAP to OpenID Connect (OIDC) authentication. Existing users need to link their current Gitea account to their CWL-based sign-in by September 30, 2026 to retain access to existing repositories, permissions, and settings.

In Memoriam: Garth Evans

We are deeply saddened to learn of the death of Garth Evans August 3, 2026 in Calgary, Alberta after a brief battle with cancer. See below for the October 6 gathering in his memory. Garth joined UBC in January 2012

Start the Year Connected with UBC IT Pop-Up Support Booths

To ensure that UBC IT’s services work for you, UBC IT will be offering IT Pop-Up booths around campus from August 31 – September 18 to help you get connected to email, CWL, Duo MFA, and Wi-Fi. Drop by during

The People Behind Production: Inside UBC Studios

UBC Studios helps bring some of the university’s most important ideas to life. Working with researchers, educators, and campus leaders, the team transforms complex ideas into experiences that inform, engage, and inspire. Whether producing a recruitment campaign, creating an immersive

Start the New Academic Year Strong: Essential IT Resources at UBC

Start the New Academic Year Strong: Essential IT Resources at UBC With a new academic year upon us, UBC offers helpful IT resources you may need for your day-to-day work at UBC:  Resources available to faculty, staff, students:UBC Sur...

Time Zone Update Notice for IT Staff

Time Zone Update Notice for IT Staff British Columbia officially moved from observing Pacific Standard Time (PST, UTC−8) and Pacific Daylight Time (PDT, UTC−7) on a seasonal basis, to a single permanent time zone called Pacific Time (PT, U...

UBC’s Data Governance Program Highlighted at International QS Conference in Singapore

UBC's Data Governance Program Highlighted at International QS Conference in Singapore The QS Conference held in Singapore on June 3rd and 4th 2026 brought together higher education leaders to discuss key topics shaping the future of unive...