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The People Behind Production: Inside UBC Studios

The People Behind Production: Inside UBC Studios

UBC Studios helps bring some of the university's most important ideas to life.

Working with researchers, educators, and campus leaders, the team transforms complex ideas into experiences that inform, engage, and inspire. Whether producing a recruitment campaign, creating an immersive learning experience, preserving cultural artefacts through advanced 3D capture, or developing training used across the university, UBC Studios brings together specialists in storytelling, design, film production, animation, and emerging media to solve communication challenges of every scale.

As artificial intelligence reshapes creative work, UBC Studios is embracing it thoughtfully, not as a replacement for creativity, but as another tool to improve quality, improve efficiency, and expand what's possible while maintaining the high standards expected of one of the world's leading research universities. 

UBC Studios 101: Who Are They and What Do They Do?

UBC Studios is UBC Vancouver’s central digital media production unit. They have partnered with over 170 units across campus on everything from teaching and learning content to communications strategy, consulting, recruitment, training, and digital storytelling. Their work spans video, graphics, animation, photography, and immersive content. For example, UBC Studios has collaborated with the Soil Science Program for more than 20 years to create innovative digital experiences, from interactive videos to virtual and augmented reality, that transform how researchers, students, and the public understand soil science.

Person at desk in production studio

"If you can think of it, we can find a way of creating it," says Chris Spencer, Team Lead and Supervising Producer. Part of the job is making sure university resources are used wisely. "We want prospective partners to know they can always come talk to us, regardless of whether or not we do the project," Saeed Dyanatkar, Executive Producer of UBC Studios says. "We are here to work alongside people who come to us for help.”

The UBC Studios team brings together a diverse range of creative and technical expertise, spanning cinematography, photography, editing, visual and immersive design, and emerging technologies such as AI. Together, these capabilities help transform complex ideas into clear, engaging stories and experiences.

UBC Studios also helps the university community create their own content through its “do-it-yourself" studios that are complimentary for staff and faculty. This includes an audio studio for podcasting, a recording studio for video, and a lightboard studio, which offers a creative and intuitive way to explain and illustrate complex ideas on camera. Beyond offering physical spaces for creation, UBC Studios also conducts media training workshops. Sometimes the team even works directly in classrooms, teaching students how to self-produce content for coursework.  

Consultation services are also a large part of how UBC Studios helps units bring their ideas to life. Not every client knows exactly what they need, and in these cases, UBC Studios is available to help shape rough ideas into proposals, scope projects, and estimate budgets for funding applications. "Sometimes faculty members or other clients will come to us unsure of what they're looking for. They look to us as experts who can provide advice on what is possible,” Saeed explains.

What Makes UBC Studios Different from Commercial Studios?

UBC Studios is uniquely positioned as an in-house department whose services are aligned with the university's strategic direction and research, teaching, and learning priorities. UBC Studios collaborates with external creative agencies, although one of their strengths is that all members of the team are UBC staff and understand the strategic priorities and audiences behind each project in ways an outside agency often cannot.  Working with departments and units across the university, they can connect people, spaces, and resources that might otherwise never intersect. "We're breaking down those silos and fostering more collaboration across campus," reflects Andrew Wang, Media Specialist.

Into the Archives: Examples of Previous Work

Ask the team about their proudest work, and the list gets long quickly. This reflects just how many corners of the university UBC Studios has touched since its inception in 2015.

Recent projects include:
  • Pushing Forward with Development and Alumni Engagement, celebrating impact of alumni and donor support across UBC.
  • Wildfire House Project, with the School of Architecture, exploring how Indigenous values and landscape knowledge can inform more wildfire-resilient design.
  • Strategic Equity Reports, with the Equity & Inclusion Office, designing accessible reports and toolkits that communicate key insights with clarity and impact.
  • Materials Engineering Videos, with the Faculty of Applied Science, showcasing how materials engineering shapes the technologies and innovations students encounter in the real world.  
  • Nursing: Bullying Interactive Scenarios with the School of Nursing, creating interactive learning experiences that help students build the confidence and skills to respond to workplace bullying in clinical settings.  

 

 

Two people standing in front of project
Group of UBC Studios Staff standing in a group

 

Other milestones include virtual tours of the Museum of Anthropology during its major renovation closure, a Google Street View mapping car project, and keeping UBC's graduation ceremonies running through the pandemic.  

The team has been recognized with more than 30 industry awards, as well as the President’s Service Award for Collaborative Excellence in 2025, and has seen its short documentary work reach film festival audiences.

Lasting Impact through Community of Practice 

The lasting impact of UBC Studios extends beyond their creative projects. In 2014, the team founded the Digital Media Community of Practice, a campus network for people doing similar media work across UBC's many units. In 2024, a national community of practice, MAPLE-NET  was established to connect media practitioners working at higher education institutions across Canada. In the following year, the Maple Awards were launched to celebrate their work. Now, the groups meets regularly to share knowledge, network and collaborate.

Stronger Together 

Collectively, the staff agreed that their favorite part of working at UBC Studios is the people.  

"For me, [my favorite part is] working with a group of very talented, creative individuals. That's not easy to find in other universities," Saeed says. Chris agrees. "We have an incredibly talented team that genuinely loves what they do. I think we have some of the most fun on campus, and there's a real culture of collaboration."

For Andrew, it's the variety and exposure that keeps the work rewarding. "We're so privileged to get to work on so many different projects and learn about the cutting-edge research and meaningful work that happens at UBC every day.  Being able to put a smile on our colleagues' faces when we present to them a piece of work that they didn't know how to make possible - it always puts a smile on my face as well.”

Forward Campaign Behind the Sceens

Do you have a digital media project you’d like to work with UBC Studios on? Contact them and find out how they can help bring your project or story to life.

Learn More

UBC IT
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Behind the sceens, person editing video

Start the New Academic Year Strong: Essential IT Resources at UBC

Start the New Academic Year Strong: Essential IT Resources at UBC

With a new academic year upon us, UBC offers helpful IT resources you may need for your day-to-day work at UBC:  

Resources available to faculty, staff, students:

  • UBC Survey Tool: Create surveys with this Canadian-hosted solution
  • Canvas: Canvas provides a secure, online classroom for each of your courses at UBC.
  • Workday: Workday is UBC’s system for finance and HR processes - access your pay, book vacation, get tax information all in one place.
  • Research Services: Discover services that support UBC researchers including high performance computing, research data management, and more.
  • Working Remotely: Find out what you need to work from off-campus.
  • Stay Cybersafe: Keep your information secure. Follow UBC guidelines on how to stay safe. If you become aware of a privacy or information security incident, contact security@ubc.ca.

Services for students:

M365: Students are eligible for a Microsoft 365 subscription which includes the Microsoft Office Suite. Teams is available for virtual meeting spaces, video conferences, group chats, and real-time collaboration, and you can use OneDrive to securely store, share, and synchronize your files.

  • Student email:  Students are eligible to sign up for a @student.ubc.ca email address.
  • Workday Student: Access your student records, registration information, transcripts, and grades.

Need Help?  

The IT Service Centre is here to support you, and this year there will be IT Pop-Up booths around campus from August 31 – September 18 to help you get connected to email, CWL, Duo MFA, and Wi-Fi. Come visit us!

UBC IT Pop-Up Locations

Martha Piper Plaza (by the UBC Fountain)
Aug 31 - Sept 4, 9:30am - 4:30pm

Totem Park Residence
Sept 2, 11:00am - 3:00pm

Place Vanier
Sept 3, 11:00am - 3:00pm

Irving K. Barber Learning Centre (located on the third floor)
Sept 8 – 11, 9:30am - 4:30pm
Sept 14 – 18, 9:30am - 4:30pm

Lee Square (by the UBC Bookstore)
Sept 9 - 11, 9:30am - 4:30pm

For service issues, bookmark the IT Status Page for updates on the status of our services including outage reports and maintenance.

To learn more about the top IT services for students, visit it.ubc.ca/students.

To learn more about the top IT services for faculty and staff, visit it.ubc.ca/facultyandstaff

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new academic year

Time Zone Update Notice for IT Staff

Time Zone Update Notice for IT Staff

British Columbia officially moved from observing Pacific Standard Time (PST, UTC−8) and Pacific Daylight Time (PDT, UTC−7) on a seasonal basis, to a single permanent time zone called Pacific Time (PT, UTC−7). This means clocks no longer change in the fall or spring.  
 
To ensure continuity of service, all IT Staff at UBC should review any systems, scheduled tasks, or integrations managed and update them to reflect this change before November 1, 2026.   
 
If you have any questions or concerns, please contact the IT Service Centre Help Desk. 

UBC IT
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UBC’s Data Governance Program Highlighted at International QS Conference in Singapore

UBC's Data Governance Program Highlighted at International QS Conference in Singapore

The QS Conference held in Singapore on June 3rd and 4th 2026 brought together higher education leaders to discuss key topics shaping the future of universities, including AI, data, and digital transformation. Throughout the conference, a common theme emerged: AI cannot be successfully implemented without strong data governance and high-quality data. 

Marcela Hernandez, Chief Data Officer at UBC, presented "Improving Data Literacy from Compliance to Confidence," a masterclass focused on helping institutions move beyond reporting requirements to build confidence in using data for insight, decision-making, and innovation. The session explored practical approaches to strengthening data understanding across different roles, creating a culture where staff feel empowered to interpret and apply data, and embedding data literacy as a core institutional capability. Marcela’s presentation and panel discussion were well received, particularly as many universities in Asia and the Middle East are investing in data initiatives but are often unsure where to begin.  

As part of the conference, Marcela had the opportunity to visit the University of Singapore, where there is a strong data governance strategy. “The National University of Singapore is building a data repository similar to UBC’s University Data Platform (UDaP) to provide standardized, reliable, and secure access to current and historical data across the university,” said Marcela. “Having the opportunity to visit was a valuable experience and a highlight of the conference.” 

One of Marcela's key takeaways was the positive feedback she received about UBC's work. Attendees commented on the value of UBC's efforts to build data literacy while establishing data governance. Many also noted that her presentation connected strongly with broader conference discussions by demonstrating how strong data management serves as a key success factor for AI. As Marcela notes, “AI cannot be done without data governance. There were many conversations [at the conference] about AI emphasizing that high-quality data is needed for AI to produce meaningful results.” 

Learn more about UBC Enterprise Data Governance 

UBC IT
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UBC's Chief Data Officer Marcela Hernandez speaking on stage

Celebrating Women in Engineering: A Journey from Engineer to Engagement Services

Celebrating Women in Engineering: A Journey from Engineer to Engagement Services

International Women in Engineering Day (INWED) is coming up on June 23. The day promotes and celebrates the achievements of women engineers and gender diversity in STEM fields. Under the 2026 theme, Engineering Intelligence, the campaign aims to showcase the expertise, creativity, and leadership women bring to work every day.  

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Join us as we celebrate by highlighting UBC IT staff member Shirley Tanoto, whose career journey took her from a degree in engineering to Associate Director, Engagement Services here at UBC IT.

What type of engineering did you study, and what initially attracted you to that field?

Shirley: I studied Engineering Physics with a Mechanical Engineering option at UBC, a demanding five-year program with an emphasis on math, physics, and engineering principles. I didn't know exactly where I wanted to go, but I knew the broad program could keep my options open and set me apart. Being one of only four women in a cohort of 45 was not without its challenges. I struggled at times, but I leaned on those around me to get through it and ultimately proved to myself that I could do it.

Can you tell us about your career path and how it led to your current role at the university?

Shirley: After graduating, I joined Accenture's Management Consulting practice and grew steadily from programmer and technical architect to process architect and Manager, leading large-scale IT transformation projects. After eight years, I made a wholehearted choice to pause my career and stay home for seven years to raise our boys - a decision I cherish deeply and would make again without hesitation. That path eventually led me to UBC IT Engagement Services, where I have spent the last 16 years building valuable partnerships and supporting our client community on their IT needs.


How does your engineering background influence your current work?

Shirley: My engineering training gave me a structured, analytical approach to problem-solving, grounded in methodology, research, and the tenacity to push through challenges - skills I am grateful for as they continue to shape how I support clients in managing change and reducing risks. Engineering also taught me early that great outcomes are built by teams. Working alongside quality leaders and colleagues over the years has deepened my passion for bringing people together, strengthening collaboration, and building meaningful connections across the institution.


What’s a message you would share with other women in STEM?

Shirley: Pursue what you are good at and what brings you genuine joy, and when those two things come together, growth follows naturally. Embrace the journey, step outside your comfort zone, but go at your own pace and allow yourself to make mistakes and reflect. And most importantly, invest in the people around you and let them invest in you — because the quality of your relationships with others and yourself makes the experience truly rewarding. 

Thank you for sharing your insights with us, Shirley!

Representation and empowering women to pursue STEM careers is pivotal for inspiring future generations of young women and girls, creating more inclusive work environments, and driving change.  

Learn more about International Women in Engineering Day 

UBC IT
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UBC IT staff member Shirley Tanoto

CANHEIT Conference 2026: Together, Innovation Takes Flight

CANHEIT Conference 2026: Together, Innovation Takes Flight

Next week several UBC IT colleagues will be headed to Ontario for the three day the CANHEIT (Canadian Higher Education Information Technology) Conference. Overseen by the Canadian University Council of Chief Information Officers (CUCCIO) and co-hosted this year by Wilfried Laurier University and the University of Waterloo, CANHEIT brings together IT professionals in the Canadian post-secondary education sector to share best practices, explore innovations, and collaborate on campus technology. 

CANHEIT Conference Banner

CANHEIT by the Numbers

500 attendees
50 sessions
30 sponsors
CIO Led Program

Getting Ready: A Chat with UBC Staff

Looking ahead, we spoke with a few UBC staff presenting at the conference about the upcoming event.  

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Jing Cui

Senior Manager, Constituent Engagement Platforms

Headshot of Chris

Chris Spencer

Team Lead, Creative Media Production

Headshot of Saeed

Saeed Dyanatkar

Senior Manager, Engagement Services

What are you looking forward to at CANHEIT 2026? 

Chris and Saeed: We’re looking forward to sharing how UBC Studios has been using AI Tools with universities across Canada and hearing how other institutions are approaching AI in practical, grounded ways. Based on our experience, a lot of the most meaningful innovation isn’t flashy, it’s the small workflow improvements, creative experiments, and thoughtful conversations that gradually change how we work and tell stories.

Jing: CANHEIT is one of the few spaces where Canadian higher education IT leaders can be genuinely candid about what's working and what isn't. I'm looking forward to connecting with peers who are navigating the same questions we are: how to lead AI initiatives responsibly, how to bring stakeholders along through uncertainty, and how to build institutional confidence when the outcomes aren't binary. 

What do you hope people will take away from your presentation? 

Chris and Saeed: We hope people leave realizing that AI doesn’t have to replace creativity to be valuable. At UBC Studios, we’re using AI to remove friction, save time, and facilitate storytelling. We think, we in higher education are keeping pace with some of the best creative industries in how thoughtfully we’re approaching it.

Jing: I hope attendees leave with a more honest mental model of what AI project leadership actually requires. Most of us are applying a traditional IT mindset (requirements, testing, deploy, done), to technology that is fundamentally probabilistic and iterative. The core shift I'm offering is moving from "is it working?" to "how confident are we, in what, and how do we know?" If someone takes back even one of the frameworks (Confidence Managing, or the Pilot-and-Pivot principles) and uses it to lead their next AI initiative with clearer expectations and less early-stage burnout, I'll consider that a success. 

Learn more about their presentations: 

Storytelling in the Age of Algorithms: Navigating the Future of Media Production at UBC  
Presented by: Chris Spencer, Saeed Dyanatkar  

AI is rapidly reshaping creative work in higher education, raising important questions about trust, transparency, and responsible use. In this session, UBC Studios shares how it is thoughtfully integrating AI into media production to enhance creativity, improve workflows, and support accessibility. Grounded in a human-centred approach, this presentation demonstrates how  innovation can align with institutional values and public trust. 

Beyond the Dashboard: Leading Through the Uncertainty of an AI Admissions Pilot 
Presented by Jing Cui

AI is transforming how organizations lead and manage technology, moving beyond simple feature delivery to continuous learning and refinement. In this session, UBC’s Salesforce Agentforce pilot -handling 70,000 admissions inquiries - reveals how success depends on strong data grounding, thoughtful use-case design, and human oversight. Explore why leaders must shift to “confidence managing,” balancing AI efficiency with trust, accuracy, and institutional voice. Taking an honest look at data from the version one pilot and sharing a direct account of what is being built differently for version two, this session is not just a success story, but a transparent account of where the pilot hit its limits and lessons learned.  

We wish safe travels to all UBC staff attending and look forward to the insights gained.

Learn more about CANHEIT 2026 Conference 
View the schedule and complete list of speakers 


 

UBC IT
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CANHEIT Conference Logo

Cybersecurity Mentorship Program Launches for Year Two

Cybersecurity Mentorship Program Launches for Year Two

We’re excited to announce that UBC Cybersecurity will launch the second year of its internal Mentorship Program this Friday, May 29. 

The pilot program connects staff members across the team and is designed to strengthen collaboration, support career development at all levels, and encourage knowledge sharing between technical and business domains. This year’s program will also expand to include the Privacy and Information Security Management, Safety and Risk Services (PrISM SRS) unit.  

Why a mentorship program?  

Zoe Armer, Cybersecurity Program Manager, reflects on the gap this initiative aims to fill:  

There’s a great group of people in the cybersecurity team who have varied backgrounds, lived experiences, and different cultural experiences. At the same time, a lot of our team work in silos, spend time with their own team, but don’t necessarily mix and mingle outside of their own team very much - and that was a real missed opportunity.

The program includes:
  • A kick-off session  
  • A structured five-month engagement period  
  • A minimum of two meetings between participants  
  • Optional job shadowing opportunities  
  • A wrap-up session with a reflection component 
What previous participants are saying:

Previous participants consistently highlight the program’s impact on both their professional development and confidence. 

“I had a very valuable opportunity to have my resume and cover letter reviewed by a senior member who often sits on hiring  committees. The feedback was incredibly helpful." - Priya Rao, Business Analyst I  

“One thing that stuck with me was a session where we talked about imposter syndrome and how to navigate it.” - Nanaa Larbi, Project Coordinator Cybersecurity

“[My mentee and I] had an idea to do a small project together. He wanted to learn about AWS, and I was able to provide guidance.” - Trevor Fong, Senior Programmer Analyst 

This year, we’re proud to have 11 mentor-mentee pairings, representing over 22 participants. From building relationships and leadership skills, to fostering meaningful, hands-on learning, we look forward to another year of mentorship. 

UBC IT
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Building a Stronger Foundation for IT at UBC Through IT Asset Management

Building a Stronger Foundation for IT at UBC Through IT Asset Management

Understanding IT Asset Management at UBC 

As technology systems across UBC grow in scale and complexity, UBC IT is developing a more coordinated approach to understanding, managing, and planning its digital environment through the IT Asset Management System (ITAM). 

ITAM will provide a trusted and centralized view of the university’s IT assets, including applications, platforms, infrastructure, and related services. Rather than relying on disconnected spreadsheets or separate tracking systems across teams, ITAM helps bring information together into a shared system that improves visibility, coordination, and decision-making across UBC IT. 

“IT Asset Management is fundamentally a key priority item for UBC IT. It’s not just one team’s responsibility; it required a collective effort across the organization due to a large number of applications” says Salman Shahid, Chief Enterprise Architect at UBC IT 

Why ITAM Matters 

UBC relies on thousands of digital tools and applications to support teaching, learning, research, administration, and operations. Without a centralized inventory, it can get difficult to understand what systems exist, who manages them, how they are being used, and where opportunities or risks may exist. 

By creating a clearer picture of UBC’s technology landscape, ITAM helps support more informed planning around cybersecurity, operational efficiency, budgeting, modernization, and a long-term technology strategy. It also enables teams to identify duplication, better manage risk, and make more sustainable technology decisions. For example, understanding how many applications serve similar functions across the university can help identify opportunities to streamline systems, reduce unnecessary spending, and improve overall efficiency.  

How the System Works 

UBC IT is using ServiceNow as the central system of record for the IT asset inventory. The platform will be a shared source of truth where application data can be collected, validated, updated, and maintained over time. The main focus is to build a comprehensive inventory of UBC’s applications. So far, more than 450 applications have already been documented, with plans to expand that number significantly over the coming months. 

The process itself is designed to be simple and manageable for teams. Staff can submit or update application information directly through ServiceNow using a request form. The submitted information is then reviewed and validated before being added to the central inventory. . 

Supporting Adoption Across Teams 

ITAM is maintained through collaboration between these teams: Enterprise Architecture, Security, Finance, Engagement Services, Service Teams, and Data Governance. The implementation approach has also been internationally phased to support gradual adoption and long-term sustainability. Phase one established the foundational inventory and operating model, while phase two will expand the inventory to include a much larger number of applications across UBC. Training and support are being integrated into the rollout process to help teams adapt to the centralized system and maintain the inventory. 

Looking Ahead 

The ITAM application inventory has been instrumental in tracking and reporting IT systems that handle financial transactions and is currently supporting the Application Modernization program. Moving forward, a fully populated ITAM inventory will further enhance key operational processes, including Asset Lifecycle Management, Audit and Compliance, Configuration and Patch Management, and Incident Management. The next phase of implementation is expected to continue through the balance of the year, with the goal of accounting for more than 2,000 applications across the university.  

As the initiative evolves, ITAM will continue supporting UBC’s broader goals around operational resilience, responsible resource management, cybersecurity, and long-term technology planning. Ultimately, ITAM is not about adding bureaucracy or oversight. Instead, it is about creating a clear, connected, and reliable IT environment. 

UBC IT
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UBC IT's Salman Shahid

Enhancing Cybersecurity through Automation

Enhancing Cybersecurity through Automation

In today’s digital landscape, protecting institutional systems from vulnerabilities is essential to maintaining a secure and reliable environment for teaching, learning, and research. To support this goal, the UBC Cybersecurity and Vulnerability Management Solution team has implemented a centralized Vulnerability Management Solution (VMS) that streamlines the identification and management of security issues across the university’s network.

The VMS consolidates information from multiple sources into a single platform, enabling IT teams to monitor and address potential risks efficiently. A key focus is the proactive identification of vulnerabilities in servers that are accessible from the public internet, as these systems can be more susceptible to attacks if not properly secured.

As part of the VMS, the Cybersecurity team is using automation to:

  • Maintain Accurate Inventories: Publicly accessible servers are identified and cataloged through a combination of automated and manual processes.
  • Automate Vulnerability Scans: Once servers are identified, automated workflows schedule and update vulnerability scans to check for weaknesses such as outdated software or misconfigured settings.
  • Centralize Results: Scan results are collected and organized within the VMS, providing each unit with a clear view of its security posture.

While this approach significantly improves efficiency and consistency, UBC continues to explore enhancements. These efforts reflect a commitment to sustainable, cost-effective security practices that leverage automation and standardization.

Taking these steps ensures UBC’s digital infrastructure remains resilient, enabling the university community to focus on what matters most.

Learn more about the Vulnerability Management Solution (VMS)

UBC IT
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Game On: UBC IT at Faculty & Staff Sports Day

Game On: UBC IT at Faculty & Staff Sports Day

On May 1st 2026, UBC IT participated as part of 108 teams in the 16th annual UBC Faculty & Staff Sports Day. This annual event included activities scattered across the UBC Aquatic Centre, Student Recreation Centre (SRC), War Memorial Gym, MacInnes Family Field, and Rec North. UBC IT staff favorites included Pool Noodle Javelin, Mini Pickleball, and Squirt Bottle Relay, amongst others.  

Over 610 faculty and staff from across campus participated, with many teams dressing up in costumes. Events like this highlight the spirit and connection that make our community thrive. We are proud of UBC IT staff for contributing to a culture of wellbeing, engagement, and community across campus.   

To stay active this summer, UBC Recreation is hosting the Faculty and Staff Summer Sports Series. This program offers free sports tournaments and drop-in programming for those working on UBC Vancouver’s Point Grey campus.  

team photo with UBC thunderbird

 

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staff team photo on MacInnes field

UBC IT
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team photo at staff sports day holding signs