IT Service Centre and Deskside Support

If you have an equipment issue or would like to speak with a technician, please request an appointment using the links below.If you have a quick question or pressing issue, please call 250-807-9000 (79000 from on campus).

UBC Okanagan Employees: Submit a UBC Self-Service Portal ticketBook a Technician for an in person appointment

Students: Student Tech Support

Category: Uncategorized

Start the New Academic Year Strong: Essential IT Resources at UBC

Start the New Academic Year Strong: Essential IT Resources at UBC With a new academic year upon us, UBC offers helpful IT resources you may need for your day-to-day work at UBC:  Resources available to faculty, staff, students:UBC Sur...

Time Zone Update Notice for IT Staff

Time Zone Update Notice for IT Staff British Columbia officially moved from observing Pacific Standard Time (PST, UTC−8) and Pacific Daylight Time (PDT, UTC−7) on a seasonal basis, to a single permanent time zone called Pacific Time (PT, U...

UBC’s Data Governance Program Highlighted at International QS Conference in Singapore

UBC's Data Governance Program Highlighted at International QS Conference in Singapore The QS Conference held in Singapore on June 3rd and 4th 2026 brought together higher education leaders to discuss key topics shaping the future of unive...

Celebrating Women in Engineering: A Journey from Engineer to Engagement Services

Celebrating Women in Engineering: A Journey from Engineer to Engagement Services International Women in Engineering Day (INWED) is coming up on June 23. The day promotes and celebrates the achievements of women engineers and gender dive...

CANHEIT Conference 2026: Together, Innovation Takes Flight

CANHEIT Conference 2026: Together, Innovation Takes Flight Next week several UBC IT colleagues will be headed to Ontario for the three day the CANHEIT (Canadian Higher Education Information Technology) Conference. Overseen by the Canadian ...

Cybersecurity Mentorship Program Launches for Year Two

Cybersecurity Mentorship Program Launches for Year Two We’re excited to announce that UBC Cybersecurity will launch the second year of its internal Mentorship Program this Friday, May 29. The pilot program connects staff members acro...

Building a Stronger Foundation for IT at UBC Through IT Asset Management

Building a Stronger Foundation for IT at UBC Through IT Asset Management Understanding IT Asset Management at UBC As technology systems across UBC grow in scale and complexity, UBC IT is developing a more coordinated approach to unde...

Enhancing Cybersecurity through Automation

Enhancing Cybersecurity through Automation In today’s digital landscape, protecting institutional systems from vulnerabilities is essential to maintaining a secure and reliable environment for teaching, learning, and research. To support ...

Game On: UBC IT at Faculty & Staff Sports Day

Game On: UBC IT at Faculty & Staff Sports Day On May 1st 2026, UBC IT participated as part of 108 teams in the 16th annual UBC Faculty & Staff Sports Day. This annual event included activities scattered across the

UBC IT at BCNET CONNECT 2026

UBC IT at BCNET CONNECT 2026  How can Information Technology (IT) professionals work better together to support the needs of research, teaching, and learning across British Columbia?  Last week at BCNET CONNECT 2026, the th...