Return to Campus

Individual faculty and staff can book one-on-one assistance from IT with setting up your work space by submitting a ticket to the UBC Self-Service Portal.

We are developing a form to request reconnects, but in the meantime please use the UBCO IT Equipment Move Request form.

Use the same disconnect /reconnect date and only fill in a single location.

It is strongly encouraged that you submit requests at least one week in advance.

Note: Please check with your department administrator or supervisor before booking to see if a group reconnection for your unit has already been arranged.

Reconnect (move) Request

If you would like to book support reconnecting multiple people in a department or shared office space, please submit a ticket to the UBC Self-Service Portal.

Please provide the following details:

• Number of people being reconnected
• Preferred time frame (dates & times)
• Names, building, room, workstation (as applicable)

SUBMIT A TICKET

Need help reconnecting your computer(s) in your research lab? Research Computing can help.

Please provide the following details:

• Equipment being reconnected
• Preferred time frame (dates & times)
• Names, building, room, workstation (as applicable)
• Ensure you select “Support type: Other“

To request the move of a single UBC employee’s IT equipment (staff or faculty) from one location to another for office moves, renovations or new builds, you can use the  Okanagan – Employee IT Equipment Move Request form in the UBC Self-Service Portal.

Applies to:   Contractors / Researchers / Faculty / Staff / Student Employees

move Request