If you have an equipment issue or would like to speak with a technician, please request an appointment using the links below.If you have a quick question or pressing issue, please call 250-807-9000 (79000 from on campus).
UBC Okanagan Employees: Submit a UBC Self-Service Portal ticketBook a Technician for an in person appointment
Students: Student Tech Support
Building a Stronger Foundation for IT at UBC Through IT Asset Management
Understanding IT Asset Management at UBC As technology systems across UBC grow in scale and complexity, UBC IT is developing a more coordinated approach to unde…
Enhancing Cybersecurity through Automation
In today’s digital landscape, protecting institutional systems from vulnerabilities is essential to maintaining a secure and reliable environment for teaching, learning, and research. To support …
Game On: UBC IT at Faculty & Staff Sports Day
On May 1st 2026, UBC IT participated as part of 108 teams in the 16th annual UBC Faculty & Staff Sports Day. This annual event included activities scattered across the UBC Aquatic Centr…
UBC IT at BCNET CONNECT 2026
How can Information Technology (IT) professionals work better together to support the needs of research, teaching, and learning across British Columbia? Last week at BCNET CONNECT 2026, the th…
UBC IT Staff Hit the Ground Running at Vancouver Sun Run
Congratulations to our staff members who represented UBC IT at the Vancouver Sun Run! The Vancouver Sun Run is Canada’s largest 10K road race. On April 19, 2026, the 42nd annual Sun …
Smarter Phishing Defense at UBC Cybersecurity
The UBC Cybersecurity team is leveraging artificial intelligence to stay ahead of phishing threats with two innovative tools: PhishSense and SNOWplow. Together, they automate the triage of phis…
Shaping the Future: A Conversation with UBC’s New Chief Information Security Officer
We sat down with UBC’s recently appointed Chief Information Security Officer (CISO), Larry Carson, to discuss his career and vision for his first year as…
Get Smarter With Your Password Management Practices
With cyber threats on the rise, weak and reused passwords continue to be one of the biggest vulnerabilities individuals face online. Strengthening how you manage passwords is one of th…
M365 Roadmap: An Interview with a M365 Product Manager at UBC
As UBC continues to evolve its digital workplace, the M365 project team is laying the groundwork for a secure and seamless Microsoft 365 environment across UBC. To provide grea…
Shared Microsoft Bookings Pages are now available at UBC
Shared Microsoft Bookings Pages are now available to request for eligible UBC users. Shared pages are designed for departments and teams that need a central place to schedule and ma…