The University of British Columbia Okanagan Campus
Information Technology Okanagan
IT Service Centre and Deskside Support

If you have an equipment issue or would like to speak with a technician, please request an appointment using the links below.If you have a quick question or pressing issue, please call 250-807-9000 (79000 from on campus).

UBC Okanagan Employees: Submit a UBC Self-Service Portal ticketBook a Technician for an in person appointment

Students: Student Tech Support

News Archives - Information Technology Okanagan

Cybersecurity Mentorship Program Launches for Year Two

Cybersecurity Mentorship Program Launches for Year Two We’re excited to announce that UBC Cybersecurity will launch the second year of its internal Mentorship Program this Friday, May 29. The pilot program connects staff members acro...

Building a Stronger Foundation for IT at UBC Through IT Asset Management

Building a Stronger Foundation for IT at UBC Through IT Asset Management Understanding IT Asset Management at UBC As technology systems across UBC grow in scale and complexity, UBC IT is developing a more coordinated approach to unde...

Enhancing Cybersecurity through Automation

Enhancing Cybersecurity through Automation In today’s digital landscape, protecting institutional systems from vulnerabilities is essential to maintaining a secure and reliable environment for teaching, learning, and research. To support ...

Game On: UBC IT at Faculty & Staff Sports Day

Game On: UBC IT at Faculty & Staff Sports Day On May 1st 2026, UBC IT participated as part of 108 teams in the 16th annual UBC Faculty & Staff Sports Day. This annual event included activities scattered across the

UBC IT at BCNET CONNECT 2026

UBC IT at BCNET CONNECT 2026  How can Information Technology (IT) professionals work better together to support the needs of research, teaching, and learning across British Columbia?  Last week at BCNET CONNECT 2026, the th...

UBC IT Staff Hit the Ground Running at Vancouver Sun Run

UBC IT Staff Hit the Ground Running at Vancouver Sun Run Congratulations to our staff members who represented UBC IT at the Vancouver Sun Run! The Vancouver Sun Run is Canada’s largest 10K road race. On April 19, 2026, the

Smarter Phishing Defense at UBC Cybersecurity

Smarter Phishing Defense at UBC Cybersecurity The UBC Cybersecurity team is leveraging artificial intelligence to stay ahead of phishing threats with two innovative tools: PhishSense and SNOWplow. Together, they automate the triage of phis...

Shaping the Future: A Conversation with UBC’s New Chief Information Security Officer

Shaping the Future: A Conversation with UBC’s New Chief Information Security Officer We sat down with UBC’s recently appointed Chief Information Security Officer (CISO), Larry Carson, to discuss his career and vision for his first year as...

Get Smarter With Your Password Management Practices

Get Smarter With Your Password Management Practices With cyber threats on the rise, weak and reused passwords continue to be one of the biggest vulnerabilities individuals face online. Strengthening how you manage passwords is one of th...

M365 Roadmap: An Interview with a M365 Product Manager at UBC

M365 Roadmap: An Interview with a M365 Product Manager at UBC As UBC continues to evolve its digital workplace, the M365 project team is laying the groundwork for a secure and seamless Microsoft 365 environment across UBC. To provide grea...