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2021/22 Term 2 IT Updates

2021/22 Term 2 IT Updates

We’ve pulled together information about IT Support and Updates to help you get ready for Term 2.  

2021 Holiday IT Support Hours

2021 Holiday IT Support Hours

During the winter break, the Service Desk will be closed to walk ups and phone support from December 27th to January 3rd, 2022

Monthly Forced Reboots for UBC Managed Windows Devices

New mandatory forced restarts on UBC supported computers are being implemented to stay compliant with UBC’s information security standards.

UBCO IT Managed macOS Upgrades

UBCO IT Managed macOS Upgrades

To stay compliant with UBC’s information security standards, macOS needs to be updated to at least macOS Catalina. Starting November 22, centrally managed Mac desktops and laptops at UBC Okanagan will receive notifications in the lower right-hand corner of their screen when updates are available.

Global IT Equipment Delays & Fiscal Year End for UBCO IT Equipment Purchases

Global IT Equipment Delays & Fiscal Year End for UBCO IT Equipment Purchases

Global supply chain issues in the computer hardware manufacturing industry continue to impact technology purchases around the world.

Join the UBCO IT Virtual Line this fall

Hate waiting in line to get IT help? Starting September 2021 you don’t have to! Join UBCO IT’s virtual line for the IT Service Centre and get notified by text message when it’s your turn. The Qless virtual line system gives staff, faculty and students the benefit of having a space in line without physically […]

Students to use CWL authentication for Library and Labs

Students to use CWL authentication for Library and Labs

UBC IT Okanagan is working to reduce the number of accounts and logins students require to access campus services. Starting August 30, students will no longer use a Novell username/password to access computers in the library or instructional computer labs. Instead, students will use their CWL based authentication. Student Printing and the Study Room Booking System […]