December 3, 2021
During the winter break, the Service Desk will be closed to walk ups and phone support from December 27th to January 3rd, 2022
Posted in General, holiday hours, IT Support
December 3, 2021
Keep your Zoom application running smoothly and download the latest version. A mandatory minimum version of Zoom will be implemented on your UBC Zoom account on Dec. 14.
Posted in AV, zoom | Tagged zoom
November 17, 2021
To stay compliant with UBC’s information security standards, macOS needs to be updated to at least macOS Catalina. Starting November 22, centrally managed Mac desktops and laptops at UBC Okanagan will receive notifications in the lower right-hand corner of their screen when updates are available.
Posted in Bulletins, General, macOS
October 6, 2021
Use the NEW Okanagan – Employee IT Equipment Move Request form in the UBC Self-Service Portal to request the move of a single UBC employee’s IT equipment from one location to another for office moves, renovations or new builds.
Posted in Admin News, AV, Bulletins, Client Services, IT Business Services, IT Support, telephones, UBC IT Okanagan, UBCO employee | Tagged computer move, desktop support, IT equipment moves, moving, office move
September 13, 2021
Hate waiting in line to get IT help? Starting September 2021 you don’t have to! Join UBCO IT’s virtual line for the IT Service Centre and get notified by text message when it’s your turn. The Qless virtual line system gives staff, faculty and students the benefit of having a space in line without physically […]
Posted in Bulletins, Client Services, General, IT Support, Qless, Service Centre, Service Desk, virtual line
August 27, 2021
UBCO IT is looking forward to being back on campus to help Staff and Faculty with their technology needs as they return to campus or continue to teach or work remotely. To help you get ready for the new semester, we’ve gathered the following information about the IT support and services available for our return to campus and 2021 fall start-up this September.
Posted in Admin News, AV, Classroom Services, Client Services, Cybersecurity, Email, IT Business Services, Library, UBC IT Okanagan | Tagged 2021 Fall Start-up, 2021 IT Updates