We’ve pulled together information about IT Support and Updates to help you get ready for Term 2.
During the winter break, the Service Desk will be closed to walk ups and phone support from December 27th to January 3rd, 2022
Keep your Zoom application running smoothly and download the latest version. A mandatory minimum version of Zoom will be implemented on your UBC Zoom account on Dec. 14.
New mandatory forced restarts on UBC supported computers are being implemented to stay compliant with UBC’s information security standards.
To stay compliant with UBC’s information security standards, macOS needs to be updated to at least macOS Catalina. Starting November 22, centrally managed Mac desktops and laptops at UBC Okanagan will receive notifications in the lower right-hand corner of their screen when updates are available.
Global supply chain issues in the computer hardware manufacturing industry continue to impact technology purchases around the world.
Use the NEW Okanagan – Employee IT Equipment Move Request form in the UBC Self-Service Portal to request the move of a single UBC employee’s IT equipment from one location to another for office moves, renovations or new builds.
Hate waiting in line to get IT help? Starting September 2021 you don’t have to! Join UBCO IT’s virtual line for the IT Service Centre and get notified by text message when it’s your turn. The Qless virtual line system gives staff, faculty and students the benefit of having a space in line without physically […]
UBCO IT is looking forward to being back on campus to help Staff and Faculty with their technology needs as they return to campus or continue to teach or work remotely. To help you get ready for the new semester, we’ve gathered the following information about the IT support and services available for our return to campus and 2021 fall start-up this September.
UBC IT Okanagan is working to reduce the number of accounts and logins students require to access campus services. Starting August 30, students will no longer use a Novell username/password to access computers in the library or instructional computer labs. Instead, students will use their CWL based authentication. Student Printing and the Study Room Booking System […]