IT Service Centre and Deskside Support

If you have an equipment issue or would like to speak with a technician, please request an appointment using the links below.If you have a quick question or pressing issue, please call 250-807-9000 (79000 from on campus).

UBC Okanagan Employees: Submit a UBC Self-Service Portal ticketBook a Technician for an in person appointment

Students: Student Tech Support

Category: IT Infrastructure

UBCO Wi-Fi Gets Major Upgrades

This summer, UBCO’s IT Network team wrapped up a two-year campus-wide Wi-Fi upgrade project—bringing faster, more reliable wireless internet to students, faculty, and staff.  What’s New?  Upgraded Wireless Access Points (WAPs) now support faster speeds and lower latency in most academic spaces. Many buildings—including Fipke, Library, Arts, Arts & Sciences, and the Commons Study Hall—received new or enhanced WAPs with Wi-Fi 6e and 7 capabilities.   People with newer devices accessing wifi in high-density areas like lecture halls and study spaces will see the biggest improvements (note: COM 201 updates are

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