Institutional data is a strategic asset to UBC and it is everyone’s responsibility at UBC to ensure data is protected and properly governed. To ensure these safety measures are in place, UBC’s Enterprise Data Governance Team launched a Data Stewardship Training Program earlier this summer.
UBC Okanagan CMS Maintenance
Please note the UBCO WordPress CMS is scheduled for maintenance on Tuesday October 13th between 6:00pm and 8:00pm. Sites affected include any website on the Okanagan based WordPress CMS.
Your website may be unavailable during this maintenance period but will automatically come back online. Some periodical maintenance messages may appear during this maintenance window so please refrain from making website changes or adding content during this time.
If you have any questions or concerns please contact the Web and Applications team by entering a ticket in the helpdesk.
Thank you.
Bulletins – IT, Media & Classroom Services News 2020-10-08 14:32:44
Interested in using public cloud services such as Microsoft Azure and Amazon Web Services (AWS)? Want to learn how they can support your research?
UBC Advanced Research Computing (ARC) is hosting the UBC ARC Cloud Computing Research Fall Training from October 19 – November 3, 2020. This year, the program will be offered virtually in the form of a series of webinars and hands-on online workshops. The Cloud Computing Fall Training sessions are free and open to faculty, staff, students, and interested members of the public. Registration will be limited in courses where hands-on training is provided.
Courses will explore introductory and advanced topics in cloud computing on Microsoft Azure and AWS platforms. Sessions will introduce cloud concepts and services, including: creating, securing, and maintaining virtual machines, machine learning and high-performance computing, storage options, and cost-optimization best practices.
As part of the AWS sessions, you will be able to learn about RONIN, a user-friendly web and desktop application that allows researchers to navigate the AWS computing infrastructure with confidence and ease. UBC is the first university in North America to offer this platform, and ARC is thrilled to be able to incorporate this into the Fall training.
View the full schedule on the ARC website.
ARC is a dedicated service under the VPRI for researchers across all disciplines working on questions that have large data and computational needs. ARC offers training to all faculties across the Vancouver and Okanagan campuses on high performance computing, research data management, and digital research.
For more information and questions regarding the 2020 UBC ARC Cloud Computing Fall Training sessions, please email arc.support@ubc.ca
UBC IT Okanagan Online Helpdesk is moving!
Planned Telephone Service Maintenance -Okanagan Campus, September 26, 2020, 08:00-12:00 PT
Planned maintenance will be conducted on the Okanagan campus telephone system Saturday September 26, 2020, between the hours of 08:00 to 12:00 PT. Incoming calls to campus may experience intermittent service interruptions during this time. Local calls within campus, 5 digit dialing on campus and outgoing calls including to emergency services will NOT be affected.
External emails to include a new security warning banner
UBC Cybersecurity and UBC IT Communication & Collaboration Services will be launching a new email security enhancement on September 28, 2020, targeting emails that originate from outside the university. This enhancement will add a warning tag to the top of emails that originate from outside the University.
The External Email Security Warning Tag serves as a reminder to users to verify the authenticity of the email before clicking on any hyperlinks, opening any attachments, forwarding or responding. The tag is not an indicator that an email is phishing, fraudulent or spam.
Please note, at this stage, the external email security warning tag will be applied to external emails sent to staff and faculty email accounts only.
With the imminent implementation of Workday, it is critical that employees are able to spot fraudulent notifications that claim to originate from Workday but are actually from criminals looking to take advantage of the high volume of communication associated with Workday implementation. Legitimate Workday emails do not have the yellow external email security warning tag typically associated with emails that originated from outside of UBC. If you receive a Workday email with a yellow external email security warning tag, forward it as an attachment to security@ubc.ca.
For more information on how to know the difference between legitimate and fraudulent Workday notifications please visit:
hxxps://privacymatters.ubc.ca/workday-notifications
(Copy and paste the URL into your browser and replace hxxps with https).
For further technical information on the External Email Security Warning tag, including the exemption process, implementation phases and FAQs, please check out this article on the UBC Confidential Communications website:
hxxps://cc.cybersecurity.ubc.ca/external-email-warning-tag
(Copy and paste the URL into your browser and replace hxxps with https – CWL login and UBC VPN connection required).
Telephone services maintenance – Okanagan Campus, September 19, 2020, 08:00-12:00 PT
This is the final outage required to complete our full upgrades to the campus telephone system to provide enhanced phone services to better support remote operations for UBC Okanagan. These upgrades will also substantially reduce future telephone service interruptions during routine maintenance in the future.
Tuesday September 15 – 2100 to 2200 PT – Planned upgrades to campus phones, outage for incoming calls
These upgrades will provide enhanced phone services to better support remote work including receiving UBC calls remotely, as well as improved functionality and easier access to voicemail. The new software will also minimize or eliminate telephone service interruptions during routine maintenance in the future.
Issues with Student Service Centre Financials
We are experiencing issues with Student Service Centre financials today—students are experiencing significant delays in processing their payments. The Academic Systems Support team is actively monitoring the performance of the SSC and will take necessary actions to achieve and maintain usability.
UBC Research Data Management Fall Series 2020
Interested in learning more about research data management (RDM)? Heard about the Tri-Agency’s upcoming RDM Policy and want to know how to meet the requirements?
The UBC RDM Fall Series 2020 will run daily virtual sessions from September 28 – October 16.
These sessions will walk through the full research data lifecycle, with a series of hands-on workshops that build on one another using a mock research project and data (although we encourage you to bring your own project if you’d like!). We’ll explore practical skills that will allow you to meet Tri-Agency requirements, organize and maintain control of your data, and develop workflows for your research lab.
These sessions are open to all UBC faculty, staff, and students, and will be presented by the UBC Research Commons, UBC Advanced Research Computing (ARC), the UBC Okanagan Library, and the UBC Centre for Scholarly Communications.
View the full schedule on the Research Commons’ website and REGISTER ONLINE NOW