To all supervisors:
UBC IT Okanagan has been working with many staff members and units to begin moving to a remote work situation in line with the pilot underway supporting social distancing with the COVID-19 outbreak. We have received several calls from staff whom have enacted plans, only to run into complications at home and requiring further support.
If you are working from home, please remember that UBCO IT is working hard to support you. Wait times for calls and routine tickets are likely to be quite high. Systems are also under stress with the increased usage/workload. Please remember to:
What: Digital Media in Education Conference
Who: Award-winning digital media storytellers, social media experts
When: Wednesday, May 8 to Thursday, May 9
Where: The Commons, 3333 University Way, UBC Okanagan
UBC Studios Okanagan has lined up experts in today’s digital world to share their knowledge at this year’s Digital Media in Education Conference.
The conference — titled Integrate: Expanding The Power Of Digital Media To Communicate and Educate — takes place over two days next week. Speakers include Emmy award-winning digital storyteller Michael Jorgensen and neurologist turned Youtube star Dr. Claudia Krebs.
There are a number of plenary and breakout sessions that will be led by digital media creators and specialists. All workshops are targeted towards people who are involved in writing, production or who work as a digital media professional. Attendees can also take away tips from the number of presentations including the Social Media Workshop sponsored by The Social School.
The conference is open to the public. A registration fee does apply. To find out more, contact event organizer Rosemary Thompson at 250 807 9832 or register at dme2019.ok.ubc.ca.
UBC’s Okanagan campus is an innovative hub for research and learning in the heart of British Columbia’s stunning Okanagan Valley. Ranked among the top 20 public universities in the world, UBC is home to bold thinking and discoveries that make a difference. Established in 2005, the Okanagan campus combines a globally recognized UBC education with a tight-knit and entrepreneurial community that welcomes students and faculty from around the world.
To find out more, visit: ok.ubc.ca.
Hear from a panel of three leading female CIO from BC’s post-secondary institutions about their leadership journey at Follow the Leader: Lessons from Female CIOs in Higher Education on March 8.
Presented by UBC Information Technology, learn how these three female leaders used their influence as senior executives, and the advice they would give to young professionals pursuing their own career path to leadership
Date: Friday, March 8, 2019
Time: 9 to 10:30 a.m.
Location: This event will be live streamed is available for those that are not be able to attend in person. If you will be in Vancouver and want to register for the live event, visit: https://ubc.ca1.qualtrics.com/jfe/form/SV_8kRkjhWOfIFnsC9
For more information on the event, visit: https://it.ubc.ca/follow-leader-lessons-female-cios-higher-education
On Monday, December 10, UBC Cybersecurity will be enabling Cisco Advanced Malware Protection (AMP) for supported desktops and laptops at the Okanagan campus.
This solution is part of the ongoing effort to prevent malware on the UBC network and provides an extra layer of protection as a complement to UBC’s current malware protection (Sophos Anti-Virus). It will work to detect, contain and remove advanced malware.
In June, the Cybersecurity team deployed AMP in test mode only and you may have noticed a new icon 
in your system tray (Windows) or menu bar (Mac).
If you have any questions or comments about the Advanced Malware Protection system at UBC, please contact the UBC IT Service Centre at 22008 or help@it.ubc.ca.
Top row from left: Trevor Odlum, Chase Tompkins, Troy Campbell, Paul Crang, Andy Fehr and Paul Clancy. Bottom row from left: Deborah Buszard, Marlis Wecels, Barbara Sobol and Adrienne Vedan.
At last week’s Deputy Vice-Chancellor and Principal’s Town Hall, a number of employees were recognized for exemplary service to the university at the annual Staff Awards of Excellence.
Congratulations to all the winners, and the significant impacts they have made to UBC Okanagan.
Troy Campbell, Acting Associate Director for Campus Security, won the Enhancing the UBC Experience award. Campbell was recognized for bringing fresh ideas into the security office including the UBC Safe mobile app, the security bike patrol, and several workshops and seminars to help train students and staff in First Aid, self-defence and crisis management.
Undergraduate Services Librarian Barbara Sobol was presented with the Campus Leadership Award. Sobol has coordinated a series of library information and skill training sessions and she led a pilot project where student employees in the library developed programming to support and promote engagement with students on campus. Most recently, Sobol led the library’s first floor renovations and changes.
Marlis Wecels, administrative manager of the Irving K. Barber School of Arts and Sciences’ Interprofessional Clinic also won a Campus Leadership Award. Wecels was recognized for her compassion, professionalism, support, productivity and excellence as “the consummate administrative manager.” She was recognized for exhibiting exceptional leadership, organizational skills, initiative and creativity, and a capacity to foster growth and development in the department.
The Okanagan Spirit Award was presented to IT, Media & Classroom Services’ Helpdesk team. The Helpdesk team was applauded for their outstanding commitment to customer service while helping to resolve technical issues. The Helpdesk team were also recognized for being proactive when resolving issues and accommodating requests, and having exemplary problem-solving skills. The Helpdesk team consists of: Andy Fehr, Jill MacKenzie, Paul Clancy, Paul Crang, Perry Jones, Trevor Odlum, Mark Panich, Geoffrey Pouliot and Chase Tompkins.
Director of Aboriginal Programs and Services Adrienne Vedan was presented with the Deputy Vice-Chancellor and Principal Award. Vedan is known as someone who always goes above and beyond her job description and attends to all duties with her “joyful attention.”
When presenting the award, Deputy Vice-Chancellor and Principal Deborah Buszard said: “UBC Okanagan was founded in partnership with the Syilx Okanagan Nation and we have made important commitments to local First Nation Bands, Friendship Centres, Metis and Urban Aboriginal organizations. Many of these commitments are upheld and enhanced by Adrienne’s hard work to maintain good relations and to serve the needs of Indigenous communities in the Okanagan and afar.”
To help schedule computer lab software updates for the September 2018 academic term, IT, Media & Classroom Services is implementing cut-off dates for Lab Software Installation Submittals.
The deadline for September requests is July 1. Requests received past this date will be dealt with on a best-effort basis. All cut-off dates can be found on the Computer Lab Software Requests page. Use this page when submitting tickets for software installs required for next year’s classes.
IT, Media & Classroom Services is also looking for feedback on future hardware requirements in all Tier One Computer Labs. Any feedback can be sent to Support Analyst Sky Mooney (sky.mooney@ubc.ca).
IT, Media and Classroom Services is hosting important information and training sessions regarding the upcoming WiFi Certificate Renewal.
Bring your laptop and mobile devices to ADM 013 on May 7 and 9 for instructions on how to update your devices to ensure uninterrupted access, and take in an information session that explains what changes are being made and why you should use UBC Secure WiFi.
Four sessions have been scheduled across two days:
Note: Android devices can’t be updated until May 9; all other devices can be updated prior to May 9.
If you are unable to attend any of these sessions, please contact the IT Help Desk, or update your devices with the AutoConnect tool at: https://it.ubc.ca/autoconnect