If you have an equipment issue or would like to speak with a technician, please request an appointment using the links below.If you have a quick question or pressing issue, please call 250-807-9000 (79000 from on campus).
UBC Okanagan Employees: Submit a UBC Self-Service Portal ticketBook a Technician for an in person appointment
Students: Student Tech Support
UBCO Gitea is transitioning from LDAP to OpenID Connect (OIDC) authentication. Existing users need to link their current Gitea account to their CWL-based sign-in by September 30, 2026 to retain access to existing repositories, permissions, and settings.
We are deeply saddened to learn of the death of Garth Evans August 3, 2026 in Calgary, Alberta. Garth joined UBC in January 2012 and over thirteen years built something genuinely remarkable here. Before his work in emerging media, he spent years as the primary AV and technology support for the Southern Medical Program (SMP), where he became something of a legend. The SMP community adored him. Faculty, staff, and students alike regularly went out of their way to say so, and the accolades he received from that group over
To ensure that UBC IT’s services work for you, UBC IT will be offering IT Pop-Up booths around campus from August 31 – September 18 to help you get connected to email, CWL, Duo MFA, and Wi-Fi. Drop by during our opening hours – no appointment needed. Come visit us! Martha Piper Plaza (by the UBC Fountain) Aug 31 – Sept 4, 9:30am – 4:30pm Totem Park Residence Sept 2, 11:00am – 3:00pm Place Vanier Sept 3, 11:00am – 3:00pm Irving K. Barber Learning Centre (located on the third floor) Sept 8 – 11,
UBC Studios helps bring some of the university’s most important ideas to life. Working with researchers, educators, and campus leaders, the team transforms complex ideas into experiences that inform, engage, and inspire. Whether producing a recruitment campaign, creating an immersive learning experience, preserving cultural artefacts through advanced 3D capture, or developing training used across the university, UBC Studios brings together specialists in storytelling, design, film production, animation, and emerging media to solve communication challenges of every scale. As artificial intelligence reshapes creative work, UBC Studios is embracing it thoughtfully, not
Start the New Academic Year Strong: Essential IT Resources at UBC
With a new academic year upon us, UBC offers helpful IT resources you may need for your day-to-day work at UBC: Resources available to faculty, staff, students:UBC Sur…
Time Zone Update Notice for IT Staff
British Columbia officially moved from observing Pacific Standard Time (PST, UTC−8) and Pacific Daylight Time (PDT, UTC−7) on a seasonal basis, to a single permanent time zone called Pacific Time (PT, U…
UBC’s Data Governance Program Highlighted at International QS Conference in Singapore
The QS Conference held in Singapore on June 3rd and 4th 2026 brought together higher education leaders to discuss key topics shaping the future of unive…
Celebrating Women in Engineering: A Journey from Engineer to Engagement Services
International Women in Engineering Day (INWED) is coming up on June 23. The day promotes and celebrates the achievements of women engineers and gender dive…
CANHEIT Conference 2026: Together, Innovation Takes Flight
Next week several UBC IT colleagues will be headed to Ontario for the three day the CANHEIT (Canadian Higher Education Information Technology) Conference. Overseen by the Canadian …
Cybersecurity Mentorship Program Launches for Year Two
We’re excited to announce that UBC Cybersecurity will launch the second year of its internal Mentorship Program this Friday, May 29. The pilot program connects staff members acro…