March 20, 2024
Windows 11 is now available as an optional update in the Software Center on all Staff, Faculty and Research workstations that are compatible with Windows 11.
The upgrade process will take approximately 2 hours and can be downloaded and installed in the background while you continue to work. For the upgrade to be applied to your device, you will need to restart your computer. The restart process will take an additional 10-15 minutes.
If you don’t see the upgrade option in the Software Center, your workstation may not be compatible with Windows 11 or is not considered an IT Managed Device.
At a future date, the upgrade will become mandatory for all compatible workstations.
Please contact IT Services through a ticket via the UBC Self-Service Portal as support for Windows 10 ends in October 2025.
Instructions
To guide you through the Windows 11 upgrade, please watch the how-to install Windows 11 video or follow these step-by-step instructions:
Step 1: Open the Software Center application.
Step 2: Click on Updates in the left sidebar. This should show any available updates.
Step 3: Click on the Windows 11 update to show more details and click Install.
Step 4: Confirm the upgrade by clicking Install to begin the in-place upgrade.
Posted in Software, UBCO employee, Windows | Tagged Windows 11
April 3, 2024
In alignment with UBC’s strategic plan to enable collaboration across the university and within our greater community, UBC will be implementing Microsoft 365 (M365), a cloud service that combines the commonly used Office apps (e.g., Word, PowerPoint and Excel) with collaboration tools like Microsoft Teams and OneDrive. To prepare for this migration to M365, all devices should be using Office 2021. Learn more about the project to move UBC to M365.
Most newer CRP devices (less than 4 years old) or those recently upgraded, likely are already using Office 2021. However devices older than 4 years, or department owned devices which are not managed and supported by UBCO IT, should check their Office version and update as needed.
The guide linked HERE outlines the steps to:
- Confirm your current Office version, and
- Install Office 2021 from the Software Centre on your computer if required
If you encounter any problems with the installation, or have any questions or concerns, please reach out to our Desktop Support team by submitting a ticket in the UBC Self-Service Portal.
Posted in Bulletins, Client Services, General, UBC IT Okanagan | Tagged Install, M365, Office, Software Centre, Upgrade
