News Archives

The QS Conference held in Singapore on June 3^rd and 4^th 2026 brought together higher education leaders to discuss key topics shaping the future of universities, including AI, data, and digital transformation. Throughout the conference, a common theme emerged: AI cannot be successfully implemented without strong data governance and high-quality data. 

Marcela Hernandez, Chief Data Officer at UBC, presented "Improving Data Literacy from Compliance to Confidence," a masterclass focused on helping institutions move beyond reporting requirements to build confidence in using data for insight, decision-making, and innovation. The session explored practical approaches to strengthening data understanding across different roles, creating a culture where staff feel empowered to interpret and apply data, and embedding data literacy as a core institutional capability. Marcela’s presentation and panel discussion were well received, particularly as many universities in Asia and the Middle East are investing in data initiatives but are often unsure where to begin.  

As part of the conference, Marcela had the opportunity to visit the University of Singapore, where there is a strong data governance strategy. “The National University of Singapore is building a data repository similar to UBC’s University Data Platform (UDaP) to provide standardized, reliable, and secure access to current and historical data across the university,” said Marcela. “Having the opportunity to visit was a valuable experience and a highlight of the conference.” 

One of Marcela's key takeaways was the positive feedback she received about UBC's work. Attendees commented on the value of UBC's efforts to build data literacy while establishing data governance. Many also noted that her presentation connected strongly with broader conference discussions by demonstrating how strong data management serves as a key success factor for AI. As Marcela notes, “AI cannot be done without data governance. There were many conversations [at the conference] about AI emphasizing that high-quality data is needed for AI to produce meaningful results.” 

Learn more about UBC Enterprise Data Governance 

ITAM will provide a trusted and centralized view of the university’s IT assets, including applications, platforms, infrastructure, and related services. Rather than relying on disconnected spreadsheets or separate tracking systems across teams, ITAM helps bring information together into a shared system that improves visibility, coordination, and decision-making across UBC IT. 

“IT Asset Management is fundamentally a key priority item for UBC IT. It’s not just one team’s responsibility; it required a collective effort across the organization due to a large number of applications” says Salman Shahid, Chief Enterprise Architect at UBC IT 

Why ITAM Matters 

UBC relies on thousands of digital tools and applications to support teaching, learning, research, administration, and operations. Without a centralized inventory, it can get difficult to understand what systems exist, who manages them, how they are being used, and where opportunities or risks may exist. 

By creating a clearer picture of UBC’s technology landscape, ITAM helps support more informed planning around cybersecurity, operational efficiency, budgeting, modernization, and a long-term technology strategy. It also enables teams to identify duplication, better manage risk, and make more sustainable technology decisions. For example, understanding how many applications serve similar functions across the university can help identify opportunities to streamline systems, reduce unnecessary spending, and improve overall efficiency.  

How the System Works 

UBC IT is using ServiceNow as the central system of record for the IT asset inventory. The platform will be a shared source of truth where application data can be collected, validated, updated, and maintained over time. The main focus is to build a comprehensive inventory of UBC’s applications. So far, more than 450 applications have already been documented, with plans to expand that number significantly over the coming months. 

The process itself is designed to be simple and manageable for teams. Staff can submit or update application information directly through ServiceNow using a request form. The submitted information is then reviewed and validated before being added to the central inventory. . 

Supporting Adoption Across Teams 

ITAM is maintained through collaboration between these teams: Enterprise Architecture, Security, Finance, Engagement Services, Service Teams, and Data Governance. The implementation approach has also been internationally phased to support gradual adoption and long-term sustainability. Phase one established the foundational inventory and operating model, while phase two will expand the inventory to include a much larger number of applications across UBC. Training and support are being integrated into the rollout process to help teams adapt to the centralized system and maintain the inventory. 

Looking Ahead 

The ITAM application inventory has been instrumental in tracking and reporting IT systems that handle financial transactions and is currently supporting the Application Modernization program. Moving forward, a fully populated ITAM inventory will further enhance key operational processes, including Asset Lifecycle Management, Audit and Compliance, Configuration and Patch Management, and Incident Management. The next phase of implementation is expected to continue through the balance of the year, with the goal of accounting for more than 2,000 applications across the university.  

As the initiative evolves, ITAM will continue supporting UBC’s broader goals around operational resilience, responsible resource management, cybersecurity, and long-term technology planning. Ultimately, ITAM is not about adding bureaucracy or oversight. Instead, it is about creating a clear, connected, and reliable IT environment. 

On May 1^st 2026, UBC IT participated as part of 108 teams in the 16^th annual UBC Faculty & Staff Sports Day. This annual event included activities scattered across the UBC Aquatic Centre, Student Recreation Centre (SRC), War Memorial Gym, MacInnes Family Field, and Rec North. UBC IT staff favorites included Pool Noodle Javelin, Mini Pickleball, and Squirt Bottle Relay, amongst others.  

Over 610 faculty and staff from across campus participated, with many teams dressing up in costumes. Events like this highlight the spirit and connection that make our community thrive. We are proud of UBC IT staff for contributing to a culture of wellbeing, engagement, and community across campus.   

To stay active this summer, UBC Recreation is hosting the Faculty and Staff Summer Sports Series. This program offers free sports tournaments and drop-in programming for those working on UBC Vancouver’s Point Grey campus.  

Congratulations to our staff members who represented UBC IT at the Vancouver Sun Run! The Vancouver Sun Run is Canada’s largest 10K road race. On April 19, 2026, the 42^nd annual Sun Run featured approximately 57,500 registered participants, representing the second-highest total in the event’s history.  

Our staff kept the momentum going and represented Move UBC with pride. Most importantly, everyone made it across the finish line! While the event focused on promoting team wellness, it also included a bit of friendly competition as the two fastest runners each received a $50 voucher. Congratulations to our top finishers, Benny Rajan and Swati Mittal. 

A massive thank you to all our runners, walkers, and amazing cheerleaders who supported us along the way. Way to go Team UBC IT!