November 9, 2023
Get Ready to Unleash Your Inner Geek and Munch Your IT Troubles Away! Don’t miss this chance to make your tech life easier, munch on scrumptious treats, and get to know the IT wizards behind the curtain.
Posted in Admin News, Bulletins, Client Services, Exchange, General, UBC IT Okanagan | Tagged food, IT event, Thrive
March 10, 2023
We want to hear how satisfied you are with UBCO IT services and support and our ability to meet your needs. Complete the survey by March 31 and be entered in a draw for a BestBuy gift card.
Posted in General | Tagged satisfaction, survey
October 26, 2022
UBCO IT Voice Services will be implementing necessary changes to the voicemail system on November 16, 2022. Users with Hot Desk telephone services will be impacted. UBCO IT requests that Hot Desk telephone service users prepare for this change by ensuring they know their voicemail passcode.
Posted in Client Services, General, Phone, telephones
January 31, 2022
On Family Day weekend, UBCO IT will be rolling out a change to printers to migrate the credentials required from Novell to Campus-Wide Login (EAD) credentials.
Posted in Bulletins, General, IT Infrastructure
December 3, 2021
During the winter break, the Service Desk will be closed to walk ups and phone support from December 27th to January 3rd, 2022
Posted in General, holiday hours, IT Support
November 17, 2021
To stay compliant with UBC’s information security standards, macOS needs to be updated to at least macOS Catalina. Starting November 22, centrally managed Mac desktops and laptops at UBC Okanagan will receive notifications in the lower right-hand corner of their screen when updates are available.
Posted in Bulletins, General, macOS
September 13, 2021
Hate waiting in line to get IT help? Starting September 2021 you don’t have to! Join UBCO IT’s virtual line for the IT Service Centre and get notified by text message when it’s your turn. The Qless virtual line system gives staff, faculty and students the benefit of having a space in line without physically […]
Posted in Bulletins, Client Services, General, IT Support, Qless, Service Centre, Service Desk, virtual line