General

November 2023 IT Lunch and Learn

Join us ONLINE Wednesday November 22, 12:00-1:00 pm, bring your lunch and learn how to navigate some of your IT challenges.

Upcoming Changes to UBCO Hot Desk Telephone Service

Upcoming Changes to UBCO Hot Desk Telephone Service

UBCO IT Voice Services will be implementing necessary changes to the voicemail system on November 16, 2022. Users with Hot Desk telephone services will be impacted. UBCO IT requests that Hot Desk telephone service users prepare for this change by ensuring they know their voicemail passcode.

Share your ideas about UBC’s Digital Future

Share your ideas about UBC’s Digital Future

What is your vision for UBC’s digital future in the next 3, 5 ,10 years? Share your ideas and help shape the university’s digital strategy at an upcoming focus group.

Printer Software Changes, Family Day Weekend (February 19-21)

Printer Software Changes, Family Day Weekend (February 19-21)

On Family Day weekend, UBCO IT will be rolling out a change to printers to migrate the credentials required from Novell to Campus-Wide Login (EAD) credentials.

2021 Holiday IT Support Hours

2021 Holiday IT Support Hours

During the winter break, the Service Desk will be closed to walk ups and phone support from December 27th to January 3rd, 2022

Monthly Forced Reboots for UBC Managed Windows Devices

New mandatory forced restarts on UBC supported computers are being implemented to stay compliant with UBC’s information security standards.

UBCO IT Managed macOS Upgrades

UBCO IT Managed macOS Upgrades

To stay compliant with UBC’s information security standards, macOS needs to be updated to at least macOS Catalina. Starting November 22, centrally managed Mac desktops and laptops at UBC Okanagan will receive notifications in the lower right-hand corner of their screen when updates are available.

Join the UBCO IT Virtual Line this fall

Hate waiting in line to get IT help? Starting September 2021 you don’t have to! Join UBCO IT’s virtual line for the IT Service Centre and get notified by text message when it’s your turn. The Qless virtual line system gives staff, faculty and students the benefit of having a space in line without physically […]