Join the UBCO IT Virtual Line this fall
Hate waiting in line to get IT help? Starting September 2021 you don’t have to! Join UBCO IT’s virtual line for the IT Service Centre and get notified by text message when it’s your turn. The Qless virtual line system gives staff, faculty and students the benefit of having a space in line without physically […]
Skype for Business Decommissioning on May 31, 2021
UBC IT is decommissioning Skype for Business (UBC Collaboration Suite) on May 31, 2021. To continue to support your collaboration needs, your Skype for Business account will also be automatically switched to Microsoft (MS) Teams on that day. MS Teams enables persistent chat, video conferencing, and collaborating in real-time on documents. To learn more about […]
A Guide to Using MS Teams at UBC
UBC IT is decommissioning Skype for Business on May 31, 2021. To continue to support your collaboration needs, everyone will be moved to Microsoft Teams. Microsoft Teams is a collaboration tool that was launched for UBC August 2020 to allow UBC groups to create content and share information that they need to work together. MS Teams […]
UBC IT Okanagan Online Helpdesk is moving!
On November 2, 2020, UBC IT Okanagan will be moving to the UBC Self-Service Portal along with the Integrated Services Centre with the launch of Workday. This will make it easier for staff and faculty in the Okanagan, and across UBC, to access a variety of UBC support services from a single website: ubc.service-now.com (cwl […]
Issues with Student Service Centre Financials
We are experiencing issues with Student Service Centre financials today—students are experiencing significant delays in processing their payments. The Academic Systems Support team is actively monitoring the performance of the SSC and will take necess…
Message from the CIO – August 2020
August 31, 2020 August marks the sixth month since UBC transitioned to remote teaching, learning, and working in response to the COVID-19 pandemic. September preparedness this year has taken on a very different pace within the OCIO and UBC IT as a result of converging priorities and supporting the remote experience in addition to the usual […]
UBC IT Community Update – July 30, 2020
Read this month’s news from Jennifer Burns, Associate Vice-President, Information Technology & Chief Information Officer, including details on: Implementation of Microsoft Teams (MS Teams) and OneDrive Remote Access to Application Software and Computer Lab Resources Discounted Vendor Packages for Students Internet Connectivity Improvement for International Students Relaxed FIPPA Data Residency Requirements Extended Read the full […]
Register for 2020 UBC Research Computing Summer Sessions
Interested in high-performance computing? Want to learn a new programming language? UBC Advanced Research Computing (ARC) is hosting the 4th annual UBC Research Computing Summer Sessions from August 17th-28th, 2020. This year, the program will be offered virtually in the form of a series of webinars and hands-on online workshops. The Summer Sessions are free […]
UBC IT Okanagan Website Redesign Launch – July 16, 2020 15:00-17:00
UBC IT Okanagan will be launching a redesigned it.ok.ubc.ca website on July 16, 2020 15:00-17:00. During this maintenance period, the it.ok.ubc.ca website may be unavailable intermittently.
UBC Upgrading to Improved Malware Protection Solution
Cisco Advanced Malware Protection (AMP) is now the recommended and preferred malware protection solution for all computers managed by UBC IT. This solution will replace Sophos Antivirus for all UBC supported desktops and laptops, with the UBC Sophos Antivirus license expiring July 29, 2020. What does this mean? Computers provided by UBC Okanagan – Windows […]