Bulletins

Issues with Student Service Centre Financials

We are experiencing issues with Student Service Centre financials today—students are experiencing significant delays in processing their payments.  The Academic Systems Support team is actively monitoring the performance of the SSC and will take necess…

UBC Research Data Management Fall Series 2020

Interested in learning more about research data management (RDM)? Heard about the Tri-Agency’s upcoming RDM Policy and want to know how to meet the requirements? The UBC RDM Fall Series 2020 will run daily virtual sessions from September 28 – October 16. These sessions will walk through the full research data lifecycle, with a series […]

Message from the CIO – August 2020

August 31, 2020 August marks the sixth month since UBC transitioned to remote teaching, learning, and working in response to the COVID-19 pandemic. September preparedness this year has taken on a very different pace within the OCIO and UBC IT as a result of converging priorities and supporting the remote experience in addition to the usual […]

UBC IT Community Update – July 30, 2020

Read this month’s news from Jennifer Burns, Associate Vice-President, Information Technology & Chief Information Officer, including details on: Implementation of Microsoft Teams (MS Teams) and OneDrive Remote Access to Application Software and Computer Lab Resources Discounted Vendor Packages for Students Internet Connectivity Improvement for International Students  Relaxed FIPPA Data Residency Requirements Extended Read the full […]

Register for 2020 UBC Research Computing Summer Sessions

Interested in high-performance computing? Want to learn a new programming language? UBC Advanced Research Computing (ARC) is hosting the 4th annual UBC Research Computing Summer Sessions from August 17th-28th, 2020. This year, the program will be offered virtually in the form of a series of webinars and hands-on online workshops. The Summer Sessions are free […]

buyIT Website Retired

To prepare for the launch of Workday this fall, UBC IT Okanagan will be retiring the buyIT technology equipment purchasing portal on August 1, 2020. Staff and faculty can continue to request quotes or purchase items such as computers, software and technology accessories by submitting a ticket to the IT helpdesk at helpdesk.ok.ubc.ca. More details […]

UBC Okanagan CMS Maintenance

Please note the UBCO WordPress CMS is scheduled for maintenance on August 6th between 6:00pm and 8:00pm.  Sites affected include any website on the Okanagan based WordPress CMS. Your website may be unavailable during this maintenance period but will automatically come back online. Some periodical maintenance messages may appear during this maintenance window so please […]

UBC IT Okanagan Website Redesign Launch – July 16, 2020 15:00-17:00

UBC IT Okanagan will be launching a redesigned it.ok.ubc.ca website on July 16, 2020 15:00-17:00. During this maintenance period, the it.ok.ubc.ca website may be unavailable intermittently.

UBC Upgrading to Improved Malware Protection Solution

Cisco Advanced Malware Protection (AMP) is now the recommended and preferred malware protection solution for all computers managed by UBC IT.  This solution will replace Sophos Antivirus for all UBC supported desktops and laptops, with the UBC Sophos Antivirus license expiring July 29, 2020.  What does this mean? Computers provided by UBC Okanagan – Windows […]

Update – UBCO Service Desk Hours

Update – UBCO Service Desk Hours

To support social distancing in response to the COVID-19 pandemic, the UBC Okanagan IT Help Desk walk-in facility will be closed until further notice.