Skip to main content Skip to main navigation Skip to page-level navigation Go to the Disability Resource Centre Website Go to the DRC Booking Accommodation Portal Go to the Inclusive Technology Lab Website
The University of British Columbia
The University of British Columbia Okanagan campus
Information Technology Okanagan
  • Home
  • Services
  • Support
  • News & Updates
  • About
  • Contact
  • UBC Self-Service Portal
  • Quick Links
    • Canvas Login
    • CWL Account
    • Knowledge Base
    • myVPN Setup
    • Printer Setup (iPrint)
    • Privacy Matters at UBC
    • Research Computing
    • Software Downloads
    • Student Services Centre (SSC)
    • UBC Okanagan CMS
    • Voice Services Support
    • Webmail Login
    • Wi-Fi Access
Home / 2025 / February / 10 / Interim Process for Purchasing Dell Computing Devices for UBC

Service Desk Contact Block

IT Service Centre

If you have an equipment issue or would like to speak with a technician, please request an appointment using the links below.

If you have a quick question or pressing issue, please call 250-807-9000 (79000 from on campus).

UBC Okanagan Employees:

  • Submit a UBC Self-Service Portal ticket

Students:

  • Student Tech Support

Interim Process for Purchasing Dell Computing Devices for UBC

February 10, 2025

UBC recently participated in a BCNet competitive process to select a supplier for IT managed desktops, laptops, and computer accessories. UBCO has selected Dell as the preferred supplier for Windows computers (note: a similar process is underway to select a supplier for Apple devices). This includes computers funded centrally through the Computer Replacement Program (CRP), as well as department funded devices supported by UBCO IT. 

Previously, departments who needed Dell products which were not centrally funded, (i.e. additional accessories such as docks or monitors not funded by CRP, or computers for non-FTE employees) could purchase these via the Microserve supplier catalogue in Workday. With this change in supplier, Dell products are no longer available in the Microserve catalog and must be purchased directly from Dell.  

We are working on setting up a Dell supplier catalog in Workday, however in the interim, please use the following process for any computer purchases (even if they are department funded) to ensure you receive the best value and compatibility: 

Non-research related Dell purchases: 

  1. Obtain a quote: Please submit a request in the UBC Self-Service Portal to “Order New Hardware” 
    Note: UBCO IT will prioritize these requests so purchases can be received before the year-end purchasing deadline.  
     
  2. Create a purchase requisition: Use the quote provided from IT to Create a Requisition in Workday 
  3. Procurement will finalize the order with Dell on completion of the requisition process. No action is required by the requestor to place the order once the purchase requisition is created.  

Research related Dell purchases: 

Please continue to contact the Research Computing Team for all research purchases. 

Computer Replacement Program:  

There is NO change required for requests to provide new FTE employees with a computer or to replace an existing CRP device that is end of life. Please continue to follow the process outlined HERE.

Questions or Concerns? Please contact the UBCO IT support team.

Posted in Admin News, Bulletins, IT Business Services, UBC IT Okanagan, Uncategorized | Tagged catalogue, CRP, dell, laptop, microserve, purchase

UBC IT Okanagan
Okanagan Campus
ADM 024 - Administration Building
1138 Alumni Ave
Kelowna, BC Canada V1V1V7
Tel 250 807 9000
Website it.ok.ubc.ca
Find us on
   
Back to top
The University of British Columbia
  • Emergency Procedures |
  • Terms of Use |
  • Copyright |
  • Accessibility