The University of British Columbia Okanagan Campus
Information Technology Okanagan
IT Service Centre and Deskside Support

If you have an equipment issue or would like to speak with a technician, please request an appointment using the links below.If you have a quick question or pressing issue, please call 250-807-9000 (79000 from on campus).

UBC Okanagan Employees: Submit a UBC Self-Service Portal ticketBook a Technician for an in person appointment

Students: Student Tech Support

News Archives - Information Technology Okanagan

Get Smarter With Your Password Management Practices

Get Smarter With Your Password Management Practices With cyber threats on the rise, weak and reused passwords continue to be one of the biggest vulnerabilities individuals face online. Strengthening how you manage passwords is one of th...

M365 Roadmap: An Interview with a M365 Product Manager at UBC

M365 Roadmap: An Interview with a M365 Product Manager at UBC As UBC continues to evolve its digital workplace, the M365 project team is laying the groundwork for a secure and seamless Microsoft 365 environment across UBC. To provide grea...

Shared Microsoft Bookings Pages are now available at UBC

Shared Microsoft Bookings Pages are now available at UBC Shared Microsoft Bookings Pages are now available to request for eligible UBC users. Shared pages are designed for departments and teams that need a central place to schedule and ma...

Upcoming Change for UBC Mac Users

The system UBC uses to manage and update Mac computers (Jamf Pro) will be retiring the Self Service (Classic) app on February 28, 2026, and replacing it with a new, more modern application called Self Service+.

Rising Memory Costs and Supply Delays: What UBCO Departments Need to Know for 2026

Global demand for memory and storage—driven by AI infrastructure demand—is causing significant price increases and reduced availability for computers, servers, and storage components.

The UBC OCIO website has a new look!

The UBC OCIO website has a new look! We’re pleased to announce the launch of the newly refreshed UBC Office of the Chief Information Officer (OCIO) website. This update focuses on modernizing the site’s design and underlying platform to i...

Join us at UBC Data Privacy Week 2026

Join us at UBC Data Privacy Week 2026 Privacy Matters @ UBC is excited to host Data Privacy Week 2026, a series of 3 virtual sessions dedicated to strengthening our community’s understanding of privacy, transparency, and responsi...

2025 UBC Okanagan IT Year in Review

From smarter classrooms to next-gen networks, UBCO IT delivered a year of transformation that enhanced connectivity, streamlined support, and elevated the campus experience.

AI Steering Committee Meeting Recap

AI Steering Committee Meeting Recap The AI Steering Committee was formed to examine the impact of AI tools, including generative AI tools, on pedagogy, academic practices, and administrative operations within a higher education context. Th...

Event Recap: Exploring Salesforce AI in Undergrad Admissions

Event Recap: Exploring Salesforce AI in Undergrad Admissions “Exploring Salesforce AI in Undergrad Admissions”, the most recent AI Learning Series, was hosted on November 24th, 2025. For those who missed it, here’s a recap covering key tak...