News Archives

Mail Sentry Service – Email Security

We are excited to announce the launch of the new Mail Sentry service, designed to enhance visibility into emails filtered and quarantined by UBC’s mail-relays. This tool allows UBC faculty and staff to effectively monitor and manage emails caught in spam and policy filters, ensuring improved email security and communication efficiency.

Learn about this new service

Multi-Factor Authentication (MFA) Requirement for Campus VPN

To further strengthen your online protection, we are extending UBC’s Multi-Factor Authentication (MFA) to our campus VPN, starting the week of July 22, 2024. 

MFA is already used at UBC for several services. It adds an extra layer of security, making it even harder for unauthorized individuals to access your account. You can find detailed instructions on how to set up MFA for VPN access here. The website provides step-by-step guidance to make this transition as seamless as possible. If you have any questions or need assistance, contact the IT Service Centre or your local IT Help Desk. 

Your safety is our priority, and MFA is a vital step in safeguarding your online presence. We appreciate your cooperation as we work together to ensure a secure campus network.

What to expect:

  • When connecting to myVPN after July 22, add “@” to your username followed by your preferred authentication method (e.g. for the Duo app you would type username@app).
  • You will receive a prompt on your chosen device for verification.
  • Subsequent connections will recall your information for a seamless experience.

For more details: