News Archives

UBC IT & EDUCAUSE: a Solution Spotlight for Institutional Resilience

On October 16th, members of IT attended the EDUCAUSE Annual Conference, a conference for professionals and technology providers in higher education.

Student MFA Required by November 1, 2023

Enhancing Student CWL Security with Multi-Factor Authentication

We are excited to announce a significant step forward in enhancing the security of your Student CWL account at UBC. Starting November 1, 2023, your CWL will require multi-factor authentication (MFA) to safeguard your personal information and protect against unauthorized access. 

Enrolling in MFA adds an extra layer of security to your account, ensuring that only you have access to your sensitive information. This additional authentication step will require you to verify your identity through a secondary method, such as a verification code or a push notification to your mobile device, in addition to your regular username and password. 

It is mandatory for all students to enroll in MFA before the November 1, 2023, deadline. Failure to enroll by the deadline will result in restricted access to various university applications, which may disrupt your academic experience.

Enrolling is quick and easy. Detailed instructions and step-by-step guidance can be found at it.ubc.ca/mfa. 

By implementing MFA, UBC is committed to providing you with a secure digital environment that protects your personal information. If you have any questions or need further assistance and step-by-step instructions, please visit it.ubc.ca/mfa. 

Welcome Fall 2023!

As we begin a new academic term, we want to take a moment to remember the importance of cybersecurity. Staff and faculty at UBC are on the frontlines of protecting UBC, our students, and our community. By taking the first simple steps to stay secure, you can make a big impact on privacy and information security. Find out what you can do at Privacy Matters @ UBC.

Mediasite Server Decommissioning

UBC will be decommissioning Mediasite server on Tuesday, October 10, 2023. The platform reached the end-of-life and is scheduled to be decommissioned to streamline the Enterprise Video Platform ecosystem and achieve cost efficiency.

Who will be most affected by this change?

There will be no end-user impact. The Audio-Visual team and unit video administrators seamlessly migrated Mediasite content to an alternate location and shared the new video locations with the targeted end users.

IT Administration Team Spotlight

While you may recognize the team mostly through their involvement with our department-wide events, the team also provides invaluable support to the senior leadership team by helping them  prioritize their schedules, coordinate their calendars, and manage meeting logistics as necessary . Their collective endeavors extend to organizing pivotal meetings for  stakeholders from within and outside of UBC IT – often needing to coordinate even beyond UBC.

UBC IT Employee Spotlight – Communications Co-Op Student : Aisha Ismail

In this edition of our UBC IT Employee Spotlight, we're thrilled to showcase the dynamic work and vibrant spirit of one of our exceptional team members. Meet Aisha Ismail, a dedicated 4th year co-op student on the Communications team at UBC IT. Her journey at UBC has been marked by a commitment to community, learning, and empowerment.

The Live Transcription feature is now available in Teams

Live transcription is now available for users in Teams. This is a written record of spoken text for each speaker, which is available during and after the meeting. Live transcription can make your meeting more productive, accessible and inclusive. Participants in noisy places will also appreciate the visual aid.

UBC IT Employee Spotlight: Ankita Sanawar

In this edition of our employee spotlight newsletter, we're thrilled to introduce you to one of our outstanding team members who has played a pivotal role in shaping our new hybrid workplace agreement. Through her dedication and passion, she has not only championed the cause of employee flexibility but has also brought a unique blend of creativity and expertise to the table. 

UBC IT Employee Spotlight: Sarah Mair

We are excited to introduce our next Employee Spotlight feature, where we shine a light on the incredible individuals who contribute to the growth and success of our university. Today, we're delighted to showcase Sarah Mair, a valued member of UBC, who has been playing a pivotal role in the University's ongoing digital transformation as a Community Engagement Partner (CEP) with the Integrated Renewal Program - Student (IRP Student).