Jamf Self Service moving to Self Service+
The system UBC uses to manage and update Mac computers (Jamf Pro) will be retiring the Self Service (Classic) app on February 28, 2026, and replacing it with a new, more modern application called Self Service+. UBC IT will be updating all managed Mac devices with the new application. This change ensures continued support, security updates, and compatibility with future macOS versions.
Timeline and impact
- UBC will push the new Self Service+ app to all UBC managed Mac devices on February 28th.
- There is no impact to service expected during the transition.
- No user action is required.
Navigating the new user interface
The following screenshots show the slightly modified user interface in the new Self Service+ app.
- Self Service+ now opens from the home screen.
- To see software available to install, select Catalog from the left menu
- There is a new icon to notify users of available updates
Any questions or concerns please contact UBCO IT support.