News & Updates

Enhancing IT Support with AI-Generated Help Videos

The IT Communications team used Synthesia, a video creation platform powered by artificial intelligence, to produce engaging instructional videos for students, faculty, and staff. The shor…


November Phishing Workshop Recap

Last week, on November 12th, the PrISM team conducted their monthly phishing prevention workshop. Here are key takeaways and a walk through of example case studies. Recent Phishing Tactics Phishi…


Privacy Matters @ UBC Symposium 2025 – Event Recap

On October 29, nearly 420 UBC faculty and staff from across campus and online came together for the 8th annual Privacy Matters @ UBC Symposium — a vibrant day of learning, dialogue, and s…


UBC is improving how duplicate student accounts are managed

UBC has introduced enhancements to its Duplicate Record Merge process. These improvements, implemented on September 25, 2025, help ensure that each student, applicant, and learner…


October Phishing Workshop Recap

Phishing via Teams Phishing is generally conducted from emails; however, UBC has faced its first case of Phishing via Teams. Claiming to be part of UBC’s IT support team, a cybercriminal attempted to c…


UBC Launches VMware Cloud Migration Project Website

UBC is preparing for an important transition in how we deliver EduCloud services. Over the next year, we will be moving to a hybrid cloud model that combines an updated on-premises platfo…


Scheduled Maintenance Windows

UBC IT plans, schedules, and performs regular maintenance on university services and systems throughout the year.

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