News & Updates

DUO Mobile

Duo Mobile Push notifications are the most commonly used multi-factor authentication (MFA) method at UBC. To strengthen account security, all Duo Mobile Push notifications, with the exception of UBC VPN authentication, will transition to Duo Verified Push notifications on November 10, 2026. This

UBC IT Holiday Open House
Join UBC IT Okanagan on December 10 for holiday treats, hot cocoa, interactive games and festive photo booth fun. UBC faculty, staff and researchers are welcome to drop by ADM 024 from 12:30–2:30 p.m. No RSVP or support ticket required.

Help Shape UBCO IT Services UBC Okanagan IT (UBCO IT) is inviting all staff and faculty to participate in a brief campus-wide survey about IT services and support from October 26 to November 13th. Your feedback will help shape future

UBCO Gitea is transitioning from LDAP to OpenID Connect (OIDC) authentication. Existing users need to link their current Gitea account to their CWL-based sign-in by September 30, 2026 to retain access to existing repositories, permissions, and settings.

We are deeply saddened to learn of the death of Garth Evans August 3, 2026 in Calgary, Alberta after a brief battle with cancer. See below for the October 6 gathering in his memory. Garth joined UBC in January 2012

UBCO IT Newsletter

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Scheduled Maintenance Windows

UBC IT plans, schedules, and performs regular maintenance on university services and systems throughout the year.

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IT Service Centre and Deskside Support

If you have an equipment issue or would like to speak with a technician, please request an appointment using the links below.If you have a quick question or pressing issue, please call 250-807-9000 (79000 from on campus).

UBC Okanagan Employees: 
Submit a UBC Self-Service Portal ticket
Book a Technician for an in person appointment

Students: Student Tech Support