Tuesday September 15 – 2100 to 2200 PT – Planned upgrades to campus phones, outage for incoming calls

UBC IT Okanagan will be conducting required maintenance and upgrades on the campus telephone system this week. There will be an outage for all incoming calls Tuesday September 15, 2020 from 2100 to 2200 PT. Local calls within campus, 5 digit dialing on campus and outgoing calls including to emergency services will NOT be affected. Maintenance will continue in the evenings all week however no further disruption to services is expected.

These upgrades will provide enhanced phone services to better support remote work including receiving UBC calls remotely, as well as improved functionality and easier access to voicemail. The new software will also minimize or eliminate telephone service interruptions during routine maintenance in the future.