News Archives

UBCO.TV spotlight: June 5, 2013

UBCO.TV spotlight: June 5, 2013

UBCO.TV spotlight: June 5, 2013

Okanagan campus people, achievements and events are showcased on UBCO.TV. Check out what’s new:

The post UBCO.TV spotlight: June 5, 2013 appeared first on UBC's Okanagan News.

UBCO.TV spotlight: May 15, 2013

UBCO.tv spotlight: May 15, 2013

UBCO.tv spotlight: May 15, 2013

Okanagan campus people, achievements and events are showcased on UBCO.TV. Check out what’s new:

The post UBCO.TV spotlight: May 15, 2013 appeared first on UBC's Okanagan News.

UBCO.tv spotlight: May 1, 2013

UBCO.tv spotlight: May 1, 2013

UBCO.tv spotlight: May 1, 2013

Okanagan campus people, achievements and events are showcased on UBCO.TV. Check out what’s new:

The post UBCO.tv spotlight: May 1, 2013 appeared first on UBC's Okanagan News.

UBCO.TV spotlight: April 17, 2013

UBCO.TV spotlight: April 17, 2013Okanagan campus people, achievements and events are showcased on UBCO.TV. Check out what’s new:

The post UBCO.TV spotlight: April 17, 2013 appeared first on UBC's Okanagan News.

UBC migrating to new university-wide email service

IT, Media and Classroom Services at the Okanagan campus and UBC IT department at the Vancouver campus will soon be ready to roll out the same email service for both UBC campuses.

In November 2009, UBC announced a plan to provide this type of service to faculty and staff. To accommodate the large number of accounts that would need to be migrated to this integrated email service, UBC IT at the Vancouver campus has developed a new email service called FASmail that will accommodate up to 20,000 mailboxes.

This new FASmail service will bring a number of improvements over the current email system, including improvements in calendaring, room resource booking, client software support, and iOS device support.

On the Okanagan campus, IT, Media and Classroom Services (ITMCS) will start migrating faculty and staff to the new FASmail service in the second and third quarters of 2013. ITMCS will start by contacting department administrators to work out a migration date in the second and third quarters of 2013.

The post UBC migrating to new university-wide email service appeared first on UBC's Okanagan News.

UBCO.TV spotlight: April 3, 2013

UBCO.TV spotlight: April 3, 2013Okanagan campus people, achievements and events are showcased on UBCO.TV. Check out what’s new:

The post UBCO.TV spotlight: April 3, 2013 appeared first on UBC's Okanagan News.

UBCO.TV spotlight: March 20, 2013

UBCO.TV spotlight: March 20, 2013Okanagan campus people, achievements and events are showcased on UBCO.TV. Check out what’s new this week:

The post UBCO.TV spotlight: March 20, 2013 appeared first on UBC's Okanagan News.

Expanded Helpdesk hours now in effect

IT, Media and Classroom Services has significantly increased the campus community’s access to its Helpdesk this month — moving from an eight to twelve hour weekday schedule.

Helpdesk hours are now 7:30 a.m. to 7:30 p.m., Monday through Friday.

The instructional, research and business activities at UBC’s Okanagan campus have grown dramatically over the past five years, and the expanded phone and walk-up Helpdesk hours reflect this.

Expanded hours will continue throughout the current academic term.  IT, Media and Classroom Services will perform a review and analysis of this service expansion in January to determine how service delivery can be further improved.

The post Expanded Helpdesk hours now in effect appeared first on UBC's Okanagan News.

IT, Media and Classroom Services update: email server upgrade

IT, Media and Classroom Services will be working with UBC IT to upgrade the Okanagan campus’ email services.

This upgrade will require a migration of existing mailboxes to the new server and the migration will be coordinated with departments and units throughout the remainder of 2011 and early part of 2012.

Updates will be posted as the project progresses on the IT, Media and Classroom Services news blog. To find out more, contact Vanessa Lomas, project manager.

The post IT, Media and Classroom Services update: email server upgrade appeared first on UBC's Okanagan News.

Dial-in teleconferencing now available

IT, Media & Classroom Services has created a campus-wide teleconferencing service that is now available to all researchers, faculty, and staff.

Dial-in teleconferencing allows campus community members requiring access to dial-in from a variety of locations. The service also allows teleconference organized to set a date and time for participants to join by having them call the conference system and entering an access code. There are also multiple ways to dial in to the conference system including a direct campus number, a local Kelowna and area phone number, or a North America toll-free number.

Currently IT, Media & Classroom Services has licensed 26 ports which will allow a total of 26 concurrent incoming phone calls to the teleconferencing server. Please note that wireless conference phones are also available.

To request a teleconference simply submit a “Request Teleconference” work order via the online helpdesk and your request will be processed within two business days.

The post Dial-in teleconferencing now available appeared first on UBC's Okanagan News.