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Home / 2023 / February / 07 / Campus Network Upgrades February 19-21, 2023

Service Desk Contact Block

IT Service Centre

If you have an equipment issue or would like to speak with a technician, please request an appointment using the links below.

If you have a quick question or pressing issue, please call 250-807-9000 (79000 from on campus).

UBC Okanagan Employees:

  • Submit a UBC Self-Service Portal ticket

Students:

  • Student Tech Support

Campus Network Upgrades February 19-21, 2023

February 7, 2023

We will be performing important upgrades to the campus network beginning this spring.

This will involve retiring equipment which is nearing the end of service and replacing it with new networking equipment as well as performing routine software upgrades.  

Users on campus may notice brief disruptions to internet connectivity of 5-10 minutes over Family Day weekend into Reading week, February 19-21, 2023.

Specific planned outages are as follows: 

  • February 19, 06:00-08:00 PST – There will be a brief outage of UBC Secure wireless connectivity of 5-10 minutes. This will not impact the residence internet service. 
  • February 20, 20:00-23:00 PST – There will be several brief outages connecting to on-campus hosted services/servers- up to 10 mins during the maintenance window.  
  • February 21, 21:00-23:00 – Regular, annual software upgrades will impact all network connectivity for 10-15 mins across campus. 

For the latest updates to these upgrades and all other IT systems please visit status.it.ubc.ca.

Posted in Uncategorized | Tagged network, outage, upgrades

UBC IT Okanagan
Okanagan Campus
ADM 024 - Administration Building
1138 Alumni Ave
Kelowna, BC Canada V1V1V7
Tel 250 807 9000
Website it.ok.ubc.ca
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