About
UBC IT Okanagan Facts & Figures (2019-2020)
50
UBC IT Okanagan
UBC IT Okanagan
Employees
11,245
+
IT Helpdesk Tickets
IT Helpdesk Tickets
Received
3,325
+
Walk-Ups to
Walk-Ups to
Service Desk
5,110
+
Phone Calls to
Phone Calls to
Service Desk
2,400
+
UBC IT Okanagan
UBC IT Okanagan
Managed Devices
750
+
Instructional-related
Instructional-related
Endpoints
130
+
Active Fleet Printers
733,300
+
Print Jobs Released
We are committed to...
- Fostering a positive, respectful, and helpful environment.
- Offering professional, accurate, and timely customer service.
- Delivering a secure information infrastructure on campus with a “serve and protect” emphasis.
- Providing consultation and leadership, and leveraging out team’s expertise to deliver best practices and custom solutions.
- Hearing feedback and being the IT advocate for our clients.
- Engaging with students, faculties and researchers to evaluate technologies that support endeavours in teaching, learning, and research.
- Empowering our clients through education and training.
- Recommending alternative solutions, if possible, because “no” is not a complete answer.
- Helping clients align with and/or identify collaboration opportunities.
- Supporting the individual and organizational efforts to respect the diverse environment in which we operate.
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