Stay connected to UBC’s wireless network
Monday, May 15, 2017
Download and install AutoConnect on your laptops and mobile devices, and any other devices not managed by UBC IT as soon as possible to ensure you can still connect.
IT, Media and Classroom Services
We are committed to...
- Fostering a positive, respectful and helpful environment.
- Offering professional, accurate and timely customer service.
- Delivering a secure information infrastructure on campus with a "serve and protect" emphasis.
- Providing consultation and leadership, and leveraging our team’s expertise to deliver best practices and custom solutions.
- Hearing feedback and being the IT advocate for our clients.
- Engaging with students, faculties and researchers to evaluate technologies that support endeavors in teaching, learning, and research.
- Empowering our clients through education and training.
- Recommending alternative solutions, if possible, because "no" is not a complete answer.
- Helping clients align with and/or identify collaboration opportunities.
- Supporting the individual and organizational efforts to respect the diverse environment in which we operate.
This is your one-stop computing resource site for UBC Okanagan.
Click on the online resources below for quick tips on how to get started, find solutions to your technology problems, and enhance your experience and productivity through better understanding of the technology and tools available to you.
Browse the Service Catalogue
Last reviewed 8/11/2018 12:36:03 PM
The IT Helpdesk is located in ADM024B (basement of the Administration building). Drop-by, or call us at 79000 (toll-free 855-807-9001).
7:30 a.m. to 6:30 p.m. Monday - Friday
Summer Hours (June 4 - August 27, 2018):
7:30 a.m. to 4:30 p.m. Monday - Friday
We offer researchers a wide range of support and services including technical consultation and quotes for research grant applications, network and data security, access to HPC systems and storage, network accounts, hardware and software quotes, and installation. For more information, please visit the Research IT Support website.
UBC Studios Okanagan Campus is dedicated to the production of video and its relationship to teaching and learning within UBC's Okanagan campus community and beyond.
Need a quiet place to edit your video project? Need some technical support? The UBC Studios team is available during reserved times throughout the week to share their expertise.
Visit UBC Studios Okanagan Campus’ YouTube page to learn all about the dynamic, diverse and fascinating people, achievements, research and special events within our campus community and beyond.
IT, Media and Classroom Services at UBC's Okanagan campus is here to help you with any problems you may be having with our services.
A detailed list of the Self-Service Options available to our customers.
We offer researchers a wide range of support and services.