IT Management Database (ITMDB)
ITMDB is the primary ticketing system for UBCO IT and also includes modules for managing contact records, accounts, phone records, server groups, printers, billing, and more.
Features & Benefits
This service is available 24 hours a day, 7 days a week except during scheduled and unscheduled maintenance.
Visit helpdesk.ok.ubc.ca and log in with your Novell username and password
Learn more about ITMDB in the UBCO IT Knowledge Base (KnowIT)
- This service is available to researchers, staff, and faculty exclusively.
- Contact the IT Helpdesk for assistance