Helpdesk DudeHelpdesk

The IT Helpdesk is located in ADM024B (basement of the Administration building). Drop-by, or call us at 79000 (toll-free 855-807-9001).

Hours of Operation

With the recent announcement by the University in taking additional measures to support social distancing as part of the response to the COVID-19 pandemic, the UBCO IT Helpdesk walk-in facility is closed until further notice.

We are still open and available through our ticketing system or via phone from 7:30am to 4:30pm Monday to Friday.

To schedule an onsite appointment please submit a ticket (New ticket -> Something Else). Our onsite appointment hours will be restricted to 10am-12pm and 1pm-3pm.

Faculty & Staff
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  • Research IT Support

    We offer researchers a wide range of support and services including technical consultation and quotes for research grant applications, network and data security, access to HPC systems and storage, network accounts, hardware and software quotes, and installation. For more information, please visit the Research IT Support website.

  • UBC Studios Okanagan Campus

    UBC Studios Okanagan Campus is dedicated to the production of video and its relationship to teaching and learning within UBC's Okanagan campus community and beyond.

  • Open Tutorial Lab Times
    (ADM012 - IT Innovation Lab)

    Need a quiet place to edit your video project? Need some technical support?  The UBC Studios team is available during reserved times throughout the week to share their expertise.

  • YouTube

    Visit UBC Studios Okanagan Campus’ YouTube page to learn all about the dynamic, diverse and fascinating people, achievements, research and special events within our campus community and beyond.

  • Contact Us

    IT, Media and Classroom Services at UBC's Okanagan campus is here to help you with any problems you may be having with our services.

  • Self-Service Options

    A detailed list of the Self-Service Options available to our customers.

  • Research IT Support

    We offer researchers a wide range of support and services.