Self-Service Options

Service Details

ACM (Active Content Manager)

Update your Okanagan campus website using ACM, a leading Content Management System for higher education.

Go Find out more


Keep your Mac or Windows computer clean of viruses and spyware using Sophos Anti-Virus. Free for all UBC students, faculty and staff.

Go Find out more

(Okanagan campus
Faculty and Staff)

Submit a work request for IT-related problems or requests, including AV equipment, computer hardware, software, telephones, accounts and requests for quotes.

Go Enter a Ticket

IMAP E-mail Settings for
UBC's Okanagan campus

IMAP Settings, SMTP Server Settings, LDAP Address Book

Go Find out more


Search for and install printers at UBC's Okanagan campus.

Go Getting Started with iPrint

IT, Media and Classroom Services Website

Visit the IT, Media and Classroom Services website to find solutions to your technology problems, and enhance your experience and productivity through better understanding of the technology and tools available to you.

Go Visit our website

Mailing Lists

UBC's Okanagan campus has several publicly accessible mailing lists for community-based [i.e. users helping users] software and operating system support.

Go Find out more


Secure web-based access to your personal and shared directories on UBC's Okanagan campus network (F:\ and K:\ drives).

Go Login to NetStorage Now (Novell username/password)

Personal Webspace

Faculty and staff are welcome to set up their own personal web pages on UBC's Okanagan campus People server -

Go Find out more

VPN (Virtual Private Network)

A Virtual Private Network (VPN) connection uses encryption to prevent others from listening-in on the data that is transferred between your computer and the campus network.  Some secure UBC services cannot be accessed from off-site without a VPN connection. IT, Media and Classroom Services offers free VPN services to UBC students, faculty, and staff at both the Vancouver and Okanagan campus.

Go myVPN Setup Documents


Exchange e-mail and calendaring for UBC's Okanagan campus faculty and staff is accessible via webMail from any computer with an Internet connection. Users can also change their Exchange password through webMail.

Go Login to webMail Now


Login to our wireless network to access the Internet and all of our services at high speeds from almost everywhere on campus!

Go Getting Started

Go Accounts and Access

Last reviewed shim10/8/2015 5:25:20 PM